Problem with Online Services - Citigroup Accounts Only - Anybody else?

My Online Services for Transaction Data Download were
working properly for approximately 1 yr. July 15th was my
last successful connection and download. I now get the
following error: "There is a problem with the data
received from this online provider. If the problem
persists, contact the providers customer service for
help". I called Citigroup and they said that it is a money
problem - they were useless. I am running Money 2000 and
haven't changed a thing. Did the service end? Does the
latest 'Update Internet Info'have an error for Citigroup?

via_newsgroup
Sat Aug 16 16:47:25 CDT 2003

In microsoft.public.money, Mike P. wrote:

>My Online Services for Transaction Data Download were
>working properly for approximately 1 yr. July 15th was my
>last successful connection and download. I now get the
>following error: "There is a problem with the data
>received from this online provider. If the problem
>persists, contact the providers customer service for
>help". I called Citigroup and they said that it is a money
>problem - they were useless. I am running Money 2000 and
>haven't changed a thing. Did the service end? Does the
>latest 'Update Internet Info'have an error for Citigroup?

I found the same. The apparent response file (*RS.txt) says "This
URL is no longer valid please contact your Financial Institution". I
got that by holding down Ctrl+Shift while clicking Connect.


Citicards works with Money 2003 and Money 2004. It would be nice if
they were attempting to work the problem with Microsoft.

Mike
Sat Aug 16 17:16:36 CDT 2003

Thanx.. This was my last chance of trying to figure this
out. There is nothing in the knowledge base that matched
my search criteria using 'citi' - so I wasn't sure how
prevelent the problem was. Thanx again...
>-----Original Message-----
>In microsoft.public.money, Mike P. wrote:
>
>>My Online Services for Transaction Data Download were
>>working properly for approximately 1 yr. July 15th was
my
>>last successful connection and download. I now get the
>>following error: "There is a problem with the data
>>received from this online provider. If the problem
>>persists, contact the providers customer service for
>>help". I called Citigroup and they said that it is a
money
>>problem - they were useless. I am running Money 2000
and
>>haven't changed a thing. Did the service end? Does the
>>latest 'Update Internet Info'have an error for Citigroup?
>
>I found the same. The apparent response file (*RS.txt)
says "This
>URL is no longer valid please contact your Financial
Institution". I
>got that by holding down Ctrl+Shift while clicking
Connect.
>
>
>Citicards works with Money 2003 and Money 2004. It would
be nice if
>they were attempting to work the problem with Microsoft.
>
>
>.
>

A&W
Sun Sep 21 12:17:01 CDT 2003

Did you ever resolve this problem? I am having the same thing happen.

"Mike P." <icrrmloma23@aol.com> wrote in message
news:019301c3643d$79706ea0$a601280a@phx.gbl...
> My Online Services for Transaction Data Download were
> working properly for approximately 1 yr. July 15th was my
> last successful connection and download. I now get the
> following error: "There is a problem with the data
> received from this online provider. If the problem
> persists, contact the providers customer service for
> help". I called Citigroup and they said that it is a money
> problem - they were useless. I am running Money 2000 and
> haven't changed a thing. Did the service end? Does the
> latest 'Update Internet Info'have an error for Citigroup?

Matthew
Mon Sep 22 07:49:31 CDT 2003

What type of credit card from Citicorp do you have?? I have an
Exxonmobil Mastercard and Citi Mastercard and they download without any
problems on Money 2004 deluxe.

A&W wrote:
> Did you ever resolve this problem? I am having the same thing happen.
>
> "Mike P." <icrrmloma23@aol.com> wrote in message
> news:019301c3643d$79706ea0$a601280a@phx.gbl...
>
>>My Online Services for Transaction Data Download were
>>working properly for approximately 1 yr. July 15th was my
>>last successful connection and download. I now get the
>>following error: "There is a problem with the data
>>received from this online provider. If the problem
>>persists, contact the providers customer service for
>>help". I called Citigroup and they said that it is a money
>>problem - they were useless. I am running Money 2000 and
>>haven't changed a thing. Did the service end? Does the
>>latest 'Update Internet Info'have an error for Citigroup?
>
>
>

A&W
Mon Sep 22 14:37:35 CDT 2003

It's a Citicard master card. I have Money 2000. Unfortunately, Microsoft
has ended support for my version. Do you know what web address you connect
to?
"Matthew" <mhodges1338@earthlink.net> wrote in message
news:vdCbb.58705$NM1.13558@newsread2.news.atl.earthlink.net...
> What type of credit card from Citicorp do you have?? I have an
> Exxonmobil Mastercard and Citi Mastercard and they download without any
> problems on Money 2004 deluxe.
>
> A&W wrote:
> > Did you ever resolve this problem? I am having the same thing happen.
> >
> > "Mike P." <icrrmloma23@aol.com> wrote in message
> > news:019301c3643d$79706ea0$a601280a@phx.gbl...
> >
> >>My Online Services for Transaction Data Download were
> >>working properly for approximately 1 yr. July 15th was my
> >>last successful connection and download. I now get the
> >>following error: "There is a problem with the data
> >>received from this online provider. If the problem
> >>persists, contact the providers customer service for
> >>help". I called Citigroup and they said that it is a money
> >>problem - they were useless. I am running Money 2000 and
> >>haven't changed a thing. Did the service end? Does the
> >>latest 'Update Internet Info'have an error for Citigroup?
> >
> >
> >
>

george
Mon Oct 27 18:58:20 CST 2003

I have CitiAddvantage and it was working with 2002 and now I just upgraded
to 2003 and still works.
Did you get a new number? did you account change?

"A&W" <NaOwSbPiAnMc@earthlink.net> wrote in message
news:eIVgUBUgDHA.2352@TK2MSFTNGP09.phx.gbl...
> It's a Citicard master card. I have Money 2000. Unfortunately, Microsoft
> has ended support for my version. Do you know what web address you
connect
> to?
> "Matthew" <mhodges1338@earthlink.net> wrote in message
> news:vdCbb.58705$NM1.13558@newsread2.news.atl.earthlink.net...
> > What type of credit card from Citicorp do you have?? I have an
> > Exxonmobil Mastercard and Citi Mastercard and they download without any
> > problems on Money 2004 deluxe.
> >
> > A&W wrote:
> > > Did you ever resolve this problem? I am having the same thing happen.
> > >
> > > "Mike P." <icrrmloma23@aol.com> wrote in message
> > > news:019301c3643d$79706ea0$a601280a@phx.gbl...
> > >
> > >>My Online Services for Transaction Data Download were
> > >>working properly for approximately 1 yr. July 15th was my
> > >>last successful connection and download. I now get the
> > >>following error: "There is a problem with the data
> > >>received from this online provider. If the problem
> > >>persists, contact the providers customer service for
> > >>help". I called Citigroup and they said that it is a money
> > >>problem - they were useless. I am running Money 2000 and
> > >>haven't changed a thing. Did the service end? Does the
> > >>latest 'Update Internet Info'have an error for Citigroup?
> > >
> > >
> > >
> >
>
>