Opening Money files sent by others

A company working with MS Money 2003 is sending its
accounting to me as a Money file.

Although I have also purchased MS Money 2003, I can not
open the files I receive. It says "Money cannot open this
file because it was created by an incompatible version".

I tried to call Microsoft for help, they say they cannot
give any support since Money is not being marketed in
Turkey. They provided me with a US phone number but that
is no help either. The person answering that number gives
an 800 number to call. I tell her that 800 numbers can
not be called internationally but she says she has no
other numbers to give.

Any suggestions?

Christopher
Thu Oct 16 05:50:08 CDT 2003

All Money files are country specific ........... a UK file can only be
opened by the UK Edition of Money and US > US, etc. You will therefore
need to have the same country edition of Money as the company sending you
the files.



"Onder" <anonymous@discussions.microsoft.com> wrote in message
news:0ca301c393c4$761e5bc0$a301280a@phx.gbl...
> A company working with MS Money 2003 is sending its
> accounting to me as a Money file.
>
> Although I have also purchased MS Money 2003, I can not
> open the files I receive. It says "Money cannot open this
> file because it was created by an incompatible version".
>
> I tried to call Microsoft for help, they say they cannot
> give any support since Money is not being marketed in
> Turkey. They provided me with a US phone number but that
> is no help either. The person answering that number gives
> an 800 number to call. I tell her that 800 numbers can
> not be called internationally but she says she has no
> other numbers to give.
>
> Any suggestions?