I used to be able to have Microsfot Money automatically download transactions
from my accounts. Now whenever it goes to check it says it failed. I tried
setting it up again but it prompts me "National City Requires a Password
Change", but no matter what I enter in these boxes it says the password/pin
is incorrect. I called National City and they said there wasn't anything
wrong with my account.

What should I do?

Re: National City auto-update by Cal

Cal
Wed Nov 15 20:47:28 CST 2006

In microsoft.public.money, Josh wrote:

>I used to be able to have Microsfot Money automatically download transactions
>from my accounts. Now whenever it goes to check it says it failed. I tried
>setting it up again but it prompts me "National City Requires a Password
>Change", but no matter what I enter in these boxes it says the password/pin
>is incorrect. I called National City and they said there wasn't anything
>wrong with my account.
>
>What should I do?

I would call them back during the day. That way they might have
gotten their computer rebooted etc, or you may get a different
customer service agent there. If there is still a problem, you could
ask them to reset your password used for the access by Money.