Money 2004 stopped updating stock info

Hi all,

Money 2004 has suddenly stopped getting stock updates (price, volume,
etc.). When I updated stocks prices on July 16th, Money claimed to
have also downloaded a program update and informed me of the impending
loss of support for Passport.

However, since then I have not been able to get any stock updates.
The portfolio option to update prices from the internet is gone - all
that remains in the drop list under "Update prices" is the manual
update option. The "Internet Updates" button at the bottom of the
window appears to initiate an update, but no new stock information is
ever downloaded.

I don't use Passport or background stock updates - I only have a local
password on the data file and have always initiated stock updates
myself.

I rebooted to make sure the alleged program update was installed, but
it made no difference. I uninstalled/reinstalled the software, but
all that accomplished was to lose some of my GUI customization. I
still can't get stock updates and the portfolio internet update option
is still missing.

Any thoughts?
George
--
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Dick
Thu Jul 17 08:36:46 CDT 2008

I don't KNOW, but previous versions have had downloaded quotes end. Note
that this is consistent with the "online services [expiration] policy".

Microsoft does not intend to enable these versions in perpetuity.

"George Neuner" <gneuner2/@/comcast.net> wrote in message
news:fkjt745obnbdksoioj4rik64p8heqv9ju9@4ax.com...
> Money 2004 has suddenly stopped getting stock updates (price, volume,
> etc.). When I updated stocks prices on July 16th, Money claimed to
> have also downloaded a program update and informed me of the impending
> loss of support for Passport.

Martin
Thu Jul 17 11:05:20 CDT 2008

In message <fkjt745obnbdksoioj4rik64p8heqv9ju9@4ax.com>, George Neuner
<gneuner2/@/comcast.net> writes
[SNIP]
>I rebooted to make sure the alleged program update was installed, but
>it made no difference. I uninstalled/reinstalled the software, but
>all that accomplished was to lose some of my GUI customization. I
>still can't get stock updates and the portfolio internet update option
>is still missing.
>
>Any thoughts?
>George

A bit late I know, but best not to do program updates!

Have you tried:
Opening a Money backup?
System restore?

I doubt either will fix your problem but easy and quick to do so why not
try?

The problem is likely to be a M$ update of one or more Money DLL files
and putting back a good copy of the offending file(s) will hopefully
restore full functionality. Hopefully you have a system backup?

The M$ fix to this will be to upgrade to the latest version of Money,
but if like me you are in the UK that's not an option as the latest UK
version (2005) is also past its sell-by date.

No good re-installing as the first thing Money will need to do is an
online program update so back to square 1.

FWIW my Money 2004 is still downloading prices without problem, but then
I haven't been doing program updates recently - in anticipation of a M$
SNAFU with the passport changes - and why update something that is
working fine?

Good luck
--
Martin Beenham (martin at beenham dot me dot uk)

George
Thu Jul 17 11:24:18 CDT 2008

On Thu, 17 Jul 2008 07:36:46 -0600, "Dick Watson"
<littlegreengecko@mind-enufalready-spring.com> wrote:

>"George Neuner" <gneuner2/@/comcast.net> wrote in message
>news:fkjt745obnbdksoioj4rik64p8heqv9ju9@4ax.com...
>> Money 2004 has suddenly stopped getting stock updates (price, volume,
>> etc.). When I updated stocks prices on July 16th, Money claimed to
>> have also downloaded a program update and informed me of the impending
>> loss of support for Passport.
>
>I don't KNOW, but previous versions have had downloaded quotes end. Note
>that this is consistent with the "online services [expiration] policy".
>
>Microsoft does not intend to enable these versions in perpetuity.

I know that online service access eventually ceases but I was under
the impression that meant only bank statements and check paying.

I jumped directly from Money '98 to 2004 because 98 crashed a little
too often on NT4 and 2004 came with a new XP computer. I don't recall
that the stock quotes ever stopped working.

Anyway, the message re: Passport simply said that Microsoft was
retiring it in favor of Live ID and 2004 and to upgrade if you needed
it. Since I never used Passport so I figured I could just ignore it.
Also it said support would end July 31 so I never imagined anything
would stop working on the 16th.

George
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for email reply remove "/" from address

George
Sun Jul 20 00:45:25 CDT 2008


Hi all,

After trying a bunch of suggestions including repairing the data file,
I remembered I had a fairly recent backup of the data file from a
point when stock quote updates worked.

I swapped in the old data file and viola, everything worked again. I
had to reenter a few transactions, but nothing major.

I still don't know what was wrong - I've examined all the options in
both data files and they appear identical. But one file works while
the other doesn't. Anyway, I'm up and running again and I am making
even more frequent backups.

Thanks to everyone,
George
--
for email reply remove "/" from address

Robert
Thu Aug 21 12:05:01 CDT 2008

The Passport access has indeed stopped somewhere between the 13th (my last
update) and the 16th (when I noticed). It's gone.

"George Neuner" wrote:

> On Thu, 17 Jul 2008 07:36:46 -0600, "Dick Watson"
> <littlegreengecko@mind-enufalready-spring.com> wrote:
>
> >"George Neuner" <gneuner2/@/comcast.net> wrote in message
> >news:fkjt745obnbdksoioj4rik64p8heqv9ju9@4ax.com...
> >> Money 2004 has suddenly stopped getting stock updates (price, volume,
> >> etc.). When I updated stocks prices on July 16th, Money claimed to
> >> have also downloaded a program update and informed me of the impending
> >> loss of support for Passport.
> >
> >I don't KNOW, but previous versions have had downloaded quotes end. Note
> >that this is consistent with the "online services [expiration] policy".
> >
> >Microsoft does not intend to enable these versions in perpetuity.
>
> I know that online service access eventually ceases but I was under
> the impression that meant only bank statements and check paying.
>
> I jumped directly from Money '98 to 2004 because 98 crashed a little
> too often on NT4 and 2004 came with a new XP computer. I don't recall
> that the stock quotes ever stopped working.
>
> Anyway, the message re: Passport simply said that Microsoft was
> retiring it in favor of Live ID and 2004 and to upgrade if you needed
> it. Since I never used Passport so I figured I could just ignore it.
> Also it said support would end July 31 so I never imagined anything
> would stop working on the 16th.
>
> George
> --
> for email reply remove "/" from address
>