Money is picking up wrong account info.

Hi all,

I'm new to money and am trying to set up my accounts. I get all the way
through the bank selection screen and fill in my info. During the update
Money finds three accounts with my bank. This is correct but the problem is,
it's picking up one account twice and neglecting my other account. I should
have 2 checking and 1 savings accounts which it picks up but it is not
picking up two different checking accounts. If I go to the statements of
each checking account they are identical so I know which account it is
getting and which it is leaving out. Also once it finds the accounts, I
can't change the account number unless it is listed as a business account and
even if the account settings show the correct account number it still picks
up the other account. Sorry if this is confusing but I'm getting frustrated
as it's been hours now with no progress.

Thanks

kek717
Sat Mar 19 06:13:01 CST 2005

Two other things I forgot to mention which are very perplexing as well. With
the two checking accounts, I can not merge them. When I go to merge accounts
it tells me there are no accounts to merge which makes me think it's actually
picking up two different accounts it just not receiving them properly.

The other thing is that I share a joint account with my husband. Is it
possible that it is picking up the same account twice because of that? If
that is the case then shouldn't I be able to merge them?

"kek717" wrote:

> Hi all,
>
> I'm new to money and am trying to set up my accounts. I get all the way
> through the bank selection screen and fill in my info. During the update
> Money finds three accounts with my bank. This is correct but the problem is,
> it's picking up one account twice and neglecting my other account. I should
> have 2 checking and 1 savings accounts which it picks up but it is not
> picking up two different checking accounts. If I go to the statements of
> each checking account they are identical so I know which account it is
> getting and which it is leaving out. Also once it finds the accounts, I
> can't change the account number unless it is listed as a business account and
> even if the account settings show the correct account number it still picks
> up the other account. Sorry if this is confusing but I'm getting frustrated
> as it's been hours now with no progress.
>
> Thanks