Money 2004 cann't start properly

Money2004 Standard distributed with a new DELL PC bought
a few days ago. When I start the program, it telled me
that "Microsoft Money has encoutered a problem and needs
to close". I send the error report. Then I called DELL
support. They told me to uninstall the Money2004 and
Norton AntiVirus, then reinstall the Money2004. But it
still doesn't work. What should I do then. Thanks for
your help!!!

winzone
Wed Oct 29 22:35:21 CST 2003

Even if I download the trial version from the microsoft
website, it encounter the same problem. What's wrong? Any
suggestion? Thanks!


>-----Original Message-----
>Money2004 Standard distributed with a new DELL PC bought
>a few days ago. When I start the program, it telled me
>that "Microsoft Money has encoutered a problem and needs
>to close". I send the error report. Then I called DELL
>support. They told me to uninstall the Money2004 and
>Norton AntiVirus, then reinstall the Money2004. But it
>still doesn't work. What should I do then. Thanks for
>your help!!!
>.
>

Dick
Thu Oct 30 06:42:52 CST 2003

Are you trying to open a previous Money file you moved to the system? If
so, try opening the sample file in the Money directory to see if your
installation/environment is the problem or your data file is the problem.

"winzone" <winzone77@hotmail.com> wrote in message
news:085301c39e9f$3abbca00$a101280a@phx.gbl...
> Even if I download the trial version from the microsoft
> website, it encounter the same problem. What's wrong? Any
> suggestion? Thanks!
>
> >-----Original Message-----
> >Money2004 Standard distributed with a new DELL PC bought
> >a few days ago. When I start the program, it telled me
> >that "Microsoft Money has encoutered a problem and needs
> >to close". I send the error report. Then I called DELL
> >support. They told me to uninstall the Money2004 and
> >Norton AntiVirus, then reinstall the Money2004. But it
> >still doesn't work. What should I do then. Thanks for
> >your help!!!

winzone
Thu Oct 30 09:35:46 CST 2003

Thanks!
My problem is Money2004 can't start in my computer. New
installation. The CD is from DELL distribution. I think
it won't be any problem. And I install the trial edition
downloaded from microsoft website can't work in my
another computer. So I think it must be some software
conflict. Do you have any idea of troubleshooting?

>-----Original Message-----
>Are you trying to open a previous Money file you moved
to the system? If
>so, try opening the sample file in the Money directory
to see if your
>installation/environment is the problem or your data
file is the problem.
>
>"winzone" <winzone77@hotmail.com> wrote in message
>news:085301c39e9f$3abbca00$a101280a@phx.gbl...
>> Even if I download the trial version from the microsoft
>> website, it encounter the same problem. What's wrong?
Any
>> suggestion? Thanks!
>>
>> >-----Original Message-----
>> >Money2004 Standard distributed with a new DELL PC
bought
>> >a few days ago. When I start the program, it telled me
>> >that "Microsoft Money has encoutered a problem and
needs
>> >to close". I send the error report. Then I called DELL
>> >support. They told me to uninstall the Money2004 and
>> >Norton AntiVirus, then reinstall the Money2004. But it
>> >still doesn't work. What should I do then. Thanks for
>> >your help!!!
>
>
>.
>

Mac
Thu Oct 30 13:08:34 CST 2003

I my self have been running into the same problem. I'm
working on a customers computer to try and resolve this
software conflict. I'll write back once it is resolved, im
pretty sure that ill have to try it from scratch as far as
having all programs uninstalled to a point where the
system will take money 2004 then one by one putting
programs on to see which of the programs will cause a
conflict. You may wanna try uninstalling such things as
norton, psp 7 anything like those and use the program
system mechanic to make sure all registry entries left by
those programs are gone as well then unistall money and
clean reg and re-install money again.....may work but like
i said i'll let ya know..

winzone
Thu Oct 30 16:38:43 CST 2003

Ya. A good idea!
Last night I just tried to uninstall Norton, then re-
install the Moeny2004, but it didn't work. There are many
important data in my computer. So I can't uninstall many
things, I can't try it any more. May you good luck!
Waiting for your good news.
:) Good luck.


>-----Original Message-----
>I my self have been running into the same problem. I'm
>working on a customers computer to try and resolve this
>software conflict. I'll write back once it is resolved,
im
>pretty sure that ill have to try it from scratch as far
as
>having all programs uninstalled to a point where the
>system will take money 2004 then one by one putting
>programs on to see which of the programs will cause a
>conflict. You may wanna try uninstalling such things as
>norton, psp 7 anything like those and use the program
>system mechanic to make sure all registry entries left
by
>those programs are gone as well then unistall money and
>clean reg and re-install money again.....may work but
like
>i said i'll let ya know..
>.
>