Money Updates error

I am getting the same error a few others have mentioned,
when using Internet Update on Money 2004 Deluxe. My bank
accounts and news update fine, but I get the following
error under Money Updates: "An unknown error has
occurred. Please try the operation again. If
problem persists, reinstall Money from your original
disks." Like others who tried, reinstalling doesn't
help. Clearing the cache didn't help for me. Has anyone
heard anything more from Microsoft?

Thanks.

via_newsgroup
Mon Sep 20 07:44:04 CDT 2004

In microsoft.public.money, Peter wrote:

>I am getting the same error a few others have mentioned,
>when using Internet Update on Money 2004 Deluxe. My bank
>accounts and news update fine, but I get the following
>error under Money Updates: "An unknown error has
>occurred. Please try the operation again. If
>problem persists, reinstall Money from your original
>disks." Like others who tried, reinstalling doesn't
>help. Clearing the cache didn't help for me. Has anyone
>heard anything more from Microsoft?

Usually Internet updates of just "Get the latest Money updates"
immediately a second time will clear the error indication. If you
can ignore it, it is not an actual problem to worry about.

anonymous
Mon Sep 20 07:54:33 CDT 2004

Thanks for the prompt reply to my post. Unfortunately the
trick of immediately updating a second time didn't work
for me. Because my bank accounts do update, this is a
problem I can ignore for now. I just get antsy when there
are unresolved problems...

>-----Original Message-----
>
>Usually Internet updates of just "Get the latest Money
updates"
>immediately a second time will clear the error
indication. If you
>can ignore it, it is not an actual problem to worry about.
>
>.
>

anonymous
Mon Sep 20 10:47:51 CDT 2004

Hi.

When the problem started on Friday I called Microsoft
Support and they provided a fix, which turned out to be
temporary. I called again Saturday and after further
testing and being put on hold for quite some time, I was
told that the problem was on their end and not on my end,
and that they were investigating the situation since many
others were reporting the same issue.

Don
>-----Original Message-----
>I am getting the same error a few others have mentioned,
>when using Internet Update on Money 2004 Deluxe. My
bank
>accounts and news update fine, but I get the following
>error under Money Updates: "An unknown error has
>occurred. Please try the operation again. If
>problem persists, reinstall Money from your original
>disks." Like others who tried, reinstalling doesn't
>help. Clearing the cache didn't help for me. Has
anyone
>heard anything more from Microsoft?
>
>Thanks.
>.
>

john
Mon Sep 20 13:36:47 CDT 2004

For those of you who are fortunate to have your accounts
updating, which banks/brokerages do you use? I only
update with TD Waterhouse and have not been able to get it
ot work since Friday.


>-----Original Message-----
>Thanks for the prompt reply to my post. Unfortunately
the
>trick of immediately updating a second time didn't work
>for me. Because my bank accounts do update, this is a
>problem I can ignore for now. I just get antsy when
there
>are unresolved problems...
>
>>-----Original Message-----
>>
>>Usually Internet updates of just "Get the latest Money
>updates"
>>immediately a second time will clear the error
>indication. If you
>>can ignore it, it is not an actual problem to worry
about.
>>
>>.
>>
>.
>

via_newsgroup
Mon Sep 20 14:10:12 CDT 2004

In microsoft.public.money, john wrote:

>For those of you who are fortunate to have your accounts
>updating, which banks/brokerages do you use? I only
>update with TD Waterhouse and have not been able to get it
>ot work since Friday.

TD Waterhouse works for me. They did require that I change my TDW
password via Money. There was a pop-up box that told how.

john
Mon Sep 20 15:51:33 CDT 2004

Did you have to change your actual TDWaterhouse password
(used at tdwaterhouse.com) or the download password in MS
Money?

Thanks!

>-----Original Message-----
>In microsoft.public.money, john wrote:
>
>>For those of you who are fortunate to have your accounts
>>updating, which banks/brokerages do you use? I only
>>update with TD Waterhouse and have not been able to get
it
>>ot work since Friday.
>
>TD Waterhouse works for me. They did require that I
change my TDW
>password via Money. There was a pop-up box that told how.
>
>
>
>.
>

via_newsgroup
Mon Sep 20 16:55:33 CDT 2004

In microsoft.public.money, john wrote:

>Did you have to change your actual TDWaterhouse password
>(used at tdwaterhouse.com) or the download password in MS
>Money?

The OFX password used in Money -- not the one used on the web.

John
Tue Sep 21 20:22:31 CDT 2004

It appears that Money Updates is working again. I didn't
get an error message this evening.

John in Pembroke Pines, FL

>-----Original Message-----
>Thanks for the prompt reply to my post. Unfortunately
the
>trick of immediately updating a second time didn't work
>for me. Because my bank accounts do update, this is a
>problem I can ignore for now. I just get antsy when
there
>are unresolved problems...
>
>>-----Original Message-----
>>
>>Usually Internet updates of just "Get the latest Money
>updates"
>>immediately a second time will clear the error
>indication. If you
>>can ignore it, it is not an actual problem to worry
about.
>>
>>.
>>
>.
>