All,

I've recently upgraded to Money 2004 Premium from 2003 Deluxe. I'm now
finding that I can't view any help topics--I get the "Unable to load topic.
Click here to try again." I've tried all the suggestions posted here and at
other sites: cleared out temporary internet files, start Money with the
"-s" option, uninstall/reinstall Money, update HTML help, clean the
registry, et. al. Nothing seems to work--I can see the help
topics/subtopics, but when I click on a topic I get the error.

Are these help topics locally installed or is Money trying to access them
from the Internet? The reason I ask is I have a new version of Norton
Internet Security installed, but it said that it auto-configured itself for
Money. But, maybe it needs to be tweaked a little.

Any other ideas? I'm running Win98 SE (4.10.2222 A) and IE 6.0 SP1.

thanks,
randy

Re: Money 2004 - "Unable to load topic" error by Dick

Dick
Thu Aug 12 19:01:09 CDT 2004

They are stored locally.

Normally flushing the IE cache fixes this. Have you tried the regsvr32
msxml3 voodoo? I don't recall previous reports of that solving this, but you
never know with voodoo.

"Randy" <nospam@hotmail.com> wrote in message
news:eO2YCfMgEHA.3016@tk2msftngp13.phx.gbl...
> I've recently upgraded to Money 2004 Premium from 2003 Deluxe. I'm now
> finding that I can't view any help topics--I get the "Unable to load
topic.
> Click here to try again." I've tried all the suggestions posted here and
at
> other sites: cleared out temporary internet files, start Money with the
> "-s" option, uninstall/reinstall Money, update HTML help, clean the
> registry, et. al. Nothing seems to work--I can see the help
> topics/subtopics, but when I click on a topic I get the error.
>
> Are these help topics locally installed or is Money trying to access them
> from the Internet? The reason I ask is I have a new version of Norton
> Internet Security installed, but it said that it auto-configured itself
for
> Money. But, maybe it needs to be tweaked a little.
>
> Any other ideas? I'm running Win98 SE (4.10.2222 A) and IE 6.0 SP1.