Frustrated
Tue Apr 01 09:00:05 CDT 2008
I contacted Microsoft support and got this response. Have not tried it out
yet:
Uninstall your current version of Microsoft Money on your computer by going
to Add/Remove Programs in the Control Panel. If you have the Trial Version of
Microsoft Money installed at this time, proceed to #5.
Open up Internet Explorer and go to
http://www.microsoft.com/money/freetrial_deluxe.mspx and click "Download the
Free Trial".
Once the program is installed, open the Microsoft Money program and once you
are prompted to install the update, do so.
Once the update is complete, open Microsoft Money and go to Help>About
Microsoft Money, check the version number. The last four numbers should now
be 1415.
Close Microsoft Money and go to "C:/Program Files/Microsoft Money Plus".
Right-click on the Microsoft Money Plus folder and select 'copy', then go to
your desktop and right-click on there and select 'paste'.
Go to Add/Remove Programs in the Control Panel and uninstall the trial
version of Microsoft Money. Reboot your system. Then install your CD version
of the product.
Once the program is installed, go to "C:/Program Files" and delete the
"Microsoft Money Plus" folder. Click and drag the Microsoft Money Plus folder
from your desktop into the Program Files folder or copy and paste. Once the
folder is copied to the Program Files folder, open Microsoft Money and check
the version number again.
After you open Microsoft Money and are not being prompted for the update,
delete the 'Microsoft Money Plus' folder from your desktop
"Frustrated" wrote:
> I created a new admin account
> Cleared the read only box from Money Plus (including subfolders)
> Rebooted
> Logged into the new admin account
> Money plus still gives need to update message
> When i click on update, it starts to download and fails.
>
> Tried by double clicking on the Sample.mny file - but same thing happens.
>
> I tired closing Money Plus myself and waited a minute before trying the
> update, gives the same message.
> Any other suggestions?
>
> "Mark" wrote:
>
> > See if the following works:
> >
> > 1. Sign into your new user profile and make sure it has administrator rights
> > 2. Go to c:\program files\microsoft money and right click on the folder and
> > clear the read only box attribute (accept the option to apply this to
> > subfolders and files)
> > 3. Re-start the computer and open the sample file
> > 4. Run the update and close money reboot the computer
> > 5. Open one of your money back up files in the new user profile and made
> > sure that it was not asking for the update
> > 6. Switch back to the old profile and open the money program and verify that
> > it does not ask for an update and that Help - About now says you have
> > version 17.x.xxx.1415
> >
> > -Mark
> >
> > "Frustrated" <Frustrated@discussions.microsoft.com> wrote in message
> > news:D4A3A9C5-7AF3-4A59-B95A-4AA260A2E981@microsoft.com...
> > > Tried to use another profile, still gave same error message
> > > Tried safe mode with networking - was unable to connect to the Internet
> > > ....
> > > (actually the network connections showed that I was connected but IE and
> > > Money kept saying I was not connected)
> > >
> > > "Frustrated" wrote:
> > >
> > >> Mark, Cal
> > >> Thanks for your suggestions. I will try these once I get home and post
> > >> the
> > >> results.
> > >>
> > >>
> > >> "Mark" wrote:
> > >>
> > >> > Have you tried installing under a new Windows User profile (it may be
> > >> > that
> > >> > the profile you're signing into is either corrupted or has some
> > >> > restrictions
> > >> > blocking Money's install/update).
> > >> >
> > >> > -Mark
> > >> > "Cal Learner-- MVP" <via_newsgroup@please.tnx> wrote in message
> > >> > news:hnknu3h5escmffog1maaqfq5qd519o4e39@4ax.com...
> > >> > > In microsoft.public.money, Frustrated wrote:
> > >> > >
> > >> > >>Thanks for your response.
> > >> > >>When I boot up I dont select safe mode... It is just the regular boot
> > >> > >>up
> > >> > >>to
> > >> > >>windows.
> > >> > >
> > >> > > If you want to try that, to get the selection keep poking F8 key as
> > >> > > the computer boots. There should be a selection.
> > >> > >
> > >> > >
http://support.microsoft.com/kb/315222
> > >> > >
> > >> > > I am not saying that starting Money in Safe mode with networking is
> > >> > > going to solve the problem, but it seems worth a try.
> > >> > >
> > >> > >>
> > >> > >>"Cal Learner-- MVP" wrote:
> > >> > >>
> > >> > >>> In microsoft.public.money, Frustrated wrote:
> > >> > >>>
> > >> > >>> >I have XP SP2 and today got a message when I logged into Money
> > >> > >>> >Plus
> > >> > >>> >(including online services) to update the software. Clicked
> > >> > >>> >OK -->
> > >> > >>> >Money
> > >> > >>> >closed, downloaded started and just before it was 100% it gave an
> > >> > >>> >error
> > >> > >>> >that
> > >> > >>> >the update failed and to try again later. Have read a number of
> > >> > >>> >posts
> > >> > >>> >about
> > >> > >>> >this and tried various solutions
> > >> > >>> >1. Rebooted several times
> > >> > >>> >2. Turned off windows firewall
> > >> > >>> >3. Disabled virus protection
> > >> > >>> >4. Running as admin
> > >> > >>> >5. No compatibilities checked off under properties.
> > >> > >>> >
> > >> > >>> >Nothing works. The download stops and the get the message that
> > >> > >>> >update
> > >> > >>> >fails
> > >> > >>> >and to try again later.
> > >> > >>> >I also tried to ignore the message and kept using MOney and it
> > >> > >>> >gives an
> > >> > >>> >error when trying to update transactions for my Credit Card. Used
> > >> > >>> >to
> > >> > >>> >work
> > >> > >>> >fine till today.
> > >> > >>> >Any ideas?
> > >> > >>>
> > >> > >>> Safe mode with networking?
> > >> > >>>
> > >> > >>>
> > >> >
> > >> >
> >
> >