Cal
Mon Oct 01 07:56:29 PDT 2007
In microsoft.public.money, TreyC wrote:
>OK clarification for my previous statement.
>
>I bought Money 2007 for my XP machine back in January. Works fine on the XP
>machine even now. when I install on my Vista machine I get a message like the
>OP. It says "Your sign in information could not be verified. Go online and
>reenter your sign in information."
Did you go thru all of the steps of
http://support.microsoft.com/kb/891338/en-us ?
>
>I am entering my correct windows live ID. I am trying to use an exhisting
>account. No it will not let me create a new one either I get the same pop up
>as stated above. I have tried opening with my current back up from my XP
>machine and then deleted that and tried as a fresh opening with no accou nt
>info or back up. (deleted back up from Vista machine)
Try creating a new file with File->New. Don't put a LiveID on the
file by selecting Decline during startup. Does that work?
That working would tend to say the problem is not with the
installation
>
>If M$ going to try to charge me to help with this problem??
Not if you choose the free support via support.microsoft.com/money
Have your serial number from Help->About to enter as the product ID
during the process.
>
>
>
>"TreyC" wrote:
>
>> I am having the same exact issue. I have run thru the help tips from
>> Microsoft, all the chaging to my security, connection, etc in internet
>> options. I am at a loss as what else to try. Could it be because I am using
>> the program on my XP machine? I just got this Vista machine to replace the XP
>> machine. Any help would be appreciated.
>>
>> "Cal Learner-- MVP" wrote:
>>
>> > In microsoft.public.money, Ricardo Mata <Ricardo
>> > Mata@discussions.microsoft.com> wrote:
>> >
>> > >Hi! I just bought an Acer Aspire with Vista Home Premium. I tried to install
>> > >Money Deluxe 2007 and I got an incompatibility message.
>> >
>> > Money 2007 can only use previous from North America. You did not
>> > state what the message was, so it might be "incompatible version".
>> >
>> >
>> > >
>> > >Money seems to have installed but as soon as I get to the Sign-in page I get
>> > >a message that says my sign-in info is not valid. I checked all the info and
>> > >everything is fine but I still can't sign in. Does anybody know what the
>> > >problem is?
>> > >
>> >
>> > Are you trying to create a new file, or use an existing file? If it
>> > is an existing file, see
>> >
http://support.microsoft.com/default.aspx?scid=kb;en-us;891338
>> >