Money 2007 Deluxe and Vista Home Premium 32 Bit

Hi,

I have not yet been able to successfully update my bank account information
with Money ever since I switched to Vista. Money will crash with the
"Microsoft Money has stopped working" dialog every time I update the bank
account information, and periodically even when it's closed it will toss up
something about how Money Background has stopped working. I checked around
and so far havn't been able to find anyone else who has similar problems.
I've reinstalled Money twice so far just to see if that has helped, but no
go. It is fully patched up via it's own launcher so I assume it's up to date
as it can be. If theres any more info you need out of me in order to help,
please ask.

Vista Home Premium 32 bit
AMD Athlon 64 X2 3800+
2 GB RAM
ATI Radeon X1300Pro
181GB Free
Money 2007 Deluxe

Grant
Thu Mar 29 14:02:44 CDT 2007


"Grant S" <someone@mydomain.com> wrote in message
news:0A02A25B-945A-4D8B-9392-0BA8B35B6B70@microsoft.com...
> Hi,
>
> I have not yet been able to successfully update my bank account
> information with Money ever since I switched to Vista. Money will crash
> with the "Microsoft Money has stopped working" dialog every time I update
> the bank account information, and periodically even when it's closed it
> will toss up something about how Money Background has stopped working. I
> checked around and so far havn't been able to find anyone else who has
> similar problems. I've reinstalled Money twice so far just to see if that
> has helped, but no go. It is fully patched up via it's own launcher so I
> assume it's up to date as it can be. If theres any more info you need out
> of me in order to help, please ask.
>
> Vista Home Premium 32 bit
> AMD Athlon 64 X2 3800+
> 2 GB RAM
> ATI Radeon X1300Pro
> 181GB Free
> Money 2007 Deluxe

Update:
I loaded an old copy of Microsoft Money 2006 Deluxe I had lying around and
it worked perfectly. I'm just going to put Money 2007 back in it's box and
chalk it up to a bad release on MS's part.

Cal
Thu Mar 29 16:10:24 CDT 2007

In microsoft.public.money, Grant S wrote:

>
> I have not yet been able to successfully update my bank account information
>with Money ever since I switched to Vista. Money will crash with the
>"Microsoft Money has stopped working" dialog every time I update the bank
>account information, and periodically even when it's closed it will toss up
>something about how Money Background has stopped working. I checked around
>and so far havn't been able to find anyone else who has similar problems.
>I've reinstalled Money twice so far just to see if that has helped, but no
>go. It is fully patched up via it's own launcher so I assume it's up to date
>as it can be. If theres any more info you need out of me in order to help,
>please ask.

Be sure that your Money and backup files are moved to a spot that
you will have full privileges to, such as Documents/MyDocuments.
If they are in a place like ProgramFiles, Vista will create an
impermanent copy of the file for the user to use, unless the user
explicitly right-clicks at launch and choose RunAsAdminsistrator
that time.

Check that the SSL2 protocol is enabled. That checkbox may be in
IE Tools->InternetOptions->Advanced.

Right-click the Money icon and choose RunAsAdmistrator to let
updates happen. Then reboot the computer. Check that the Money
2007 version is 16.0.*.1303.

tinyryan
Mon Apr 09 22:53:51 CDT 2007

Do you have AOL 9.0 installed on the computer? If you do, remove it
and it should resolve the issue you are having with "Money has stopped
working". I would suspect that removing other 3rd party "non
microsoft" browsers from the computer may help to resolve the issue.