Re: Hello?! .NET Passport problem? by RHinNC
RHinNC
Sun Jul 20 13:27:43 CDT 2003
Thanks so much for posting this....
"Michael" <mcgill4@hotmail.com> wrote in message
news:047c01c34ed9$2cefd210$a601280a@phx.gbl...
> see the response I received from MSFT:
>
> Thank you for using Web Support. My name is Leo, and I'll
> be assisting you with your case today.
>
> To give the most accurate support possible, I would like
> to give a brief summary of the problem as I understand
> it.
>
> According to the case log, you are experiencing an error
> message similar to one of the following:
>
> The Passport cannot be signed into in Money. If I have
> misunderstood, please don't hesitate to let me know.
>
> I am sorry to hear about the inconvenience you have
> experienced. We have received similar feedback from other
> customers. This was reported to the Product Team for
> further investigation and based on their current
> feedback, this issue was caused by a recent Passport
> server upgrade. The upgrade will be finished soon. After
> the upgrade is finished, we will not receive this error
> message.
>
> Please try to sign into Passport again a bit later. If
> you are still getting the same error message, please
> reply and let me know. It is my pleasure to be of
> assistance.
>
> Thank you,
>
> Leo Chang
>
>
>
>
>
> >-----Original Message-----
> >I've read some other posts about this problem, but I
> >haven't seen the answer, and I thought that if anyone in
> >the Microsoft Universe ever bothers to read the
> >newsgroups, they will hopefully see a recurring
> problem.
> >Money tells me that my .net sign-in was unsuccessful.
> >It's been this way for a week now. I've tried to change
> >my .net info. When I go to the .net website, the sign-
> in
> >works. When I try to tell Money to update my .net info
> >or change my .net info, it tells me that I need to
> enable
> >my browser to do cookies. But I have told my browser to
> >accept all cookies, and it still doesn't work. Plus,
> >cookies work on other sites. When I went to the .net
> >website, it tells me that the .net servers are all up
> and
> >working fine. Any ideas?
> >.
> >