winter
Wed May 07 12:47:39 CDT 2008
Do you use Roboform - the automated password fill-in program? It causes my
Portfolio Manager to crash. When I run Money "as adminstrator" they will
both work for me.
"Shawn Brock" wrote:
> JasJ - Thank you very much for your helpful post. It fixed my update problem.
>
> Unfortunately, Portfolio Manager still does not work, but at least I can
> balance my check book.
>
> Thanks again!
>
> "JasJ" wrote:
>
> > Here is MS solution to the update problem (yours looks like mine)...
> >
> > To give the most accurate support possible, I would like to give a brief
> > summary of the problem as I understand it.
> >
> >
> >
> > After viewing the case log my understanding is that you are unable to
> > install the update.
> >
> >
> >
> > If I have misunderstood the issue, please don't hesitate to let me know.
> >
> >
> >
> > I apologize things are not working as they should and I will certainly help
> > you with the issue in any possible way I can.
> >
> > What I recommend you to do is follow the steps below to make Money accept he
> > update.
> >
> > 1) Uninstall your current version of Microsoft Money on your computer by
> > going to Add/Remove Programs in the Control Panel. If you have the Trial
> > Version of Microsoft Money installed at this time, proceed to #5.
> >
> >
> >
> > 2) Open up Internet Explorer and go to
> >
http://www.microsoft.com/money/freetrial_deluxe.mspx and click "Download the
> > Free Trial".
> >
> >
> >
> > 3) Once the program is installed, open the Microsoft Money program and once
> > you are prompted to install the update, do so.
> >
> >
> >
> > 4) Once the update is complete, open Microsoft Money and go to Help>About
> > Microsoft Money, check the version number. The last four numbers should now
> > be 1415.
> >
> >
> >
> > 5) Close Microsoft Money and go to "C:/Program Files/Microsoft Money Plus".
> > Right-click on the Microsoft Money Plus folder and select 'copy', then go to
> > your desktop and right-click on there and select 'paste'.
> >
> >
> >
> > 6) Go to Add/Remove Programs in the Control Panel and uninstall the trial
> > version of Microsoft Money. Reboot your system. Then install your CD version
> > of the product.
> >
> >
> >
> > 7) Once the program is installed, go to "C:/Program Files" and delete the
> > "Microsoft Money Plus" folder. Click and drag the Microsoft Money Plus folder
> > from your desktop into the Program Files folder or copy and paste. Once the
> > folder is copied to the Program Files folder, open Microsoft Money and check
> > the version number again.
> >
> >
> >
> > 8) After you open Microsoft Money and are not being prompted for the update,
> > delete the 'Microsoft Money Plus' folder from your desktop.
> >
> >
> >
> >
> >
> > If anything is unclear, please feel free to let me know. I look forward to
> > your reply.
> >
> >
> >
> > Thank you for choosing Microsoft.
> >
> >
> >
> >
> >
> > "Shawn Brock" wrote:
> >
> > > I loved Money 2005, recommended it to friends and got 2 great years of use
> > > out of it. Then, it forced me to upgrade to continue online services. I
> > > didn't mind since it was only $40 and I got two good years out of it.
> > >
> > > However, Money Plus Deluxe has been a nuisance. I have never gotten
> > > portfolio manager to work. I spent 2 weeks sending emails with support where
> > > the guy eventually said "if this doesn't work, I can't help you." Great...
> > > shoudl I go buy Quicken?
> > >
> > > This weekend, I decided to try to completely uninstall Money and try a
> > > reinstall to get Portfolio Manager to work. Now, I can't run Money at all.
> > > Every time I load, it hangs for a few minutes and eventually tells me I need
> > > to update. The update appears to start, but then the window shuts and
> > > nothing else happens. If I try to re-run Money, it tells me I have an update
> > > in process. If I let it run all night (I did), nothing changes. If I reboot
> > > and try Money again, I get the same message.
> > >
> > > So, trying to fix Portfolio Manager (I had already tried all the reinstall
> > > Toolbox stuff), I have managed to hose Money.
> > >
> > > Is there some reason we can't just download the update rather than have this
> > > whole ridiculous "automated" process for updates?
> > >