EPAY Match problem (before transaction transmission!)

With regard to a particular Payee, I generate epays from the Bills and Deposits
screen every three months. I go to that screen and select "Pay Online" and
then "Save Draft".

Going to the check register page, I note that the NUM field has "Epay" (as
expected), and the adjacent field shows an open envelope, indicating it has not
yet been transmitted.

However, the C field contains an "E" indicating "Electronically Cleared", and
when I select "Payment Status", the message indicates that the payment has been
transmitted to online services, and that it cleared on 12/17/2004! (There was
a prior payment to this payee on that date).

When I do connect to online services, the payment IS transmitted (as verified
via a telephone conversation with CheckFree). However, the Payment Status
information remains in error.

This seems to be happening every time, but only with this one Payee.

Any ideas on how to permanently correct this?
--ron

via_newsgroup
Wed Dec 07 16:30:21 CST 2005

In microsoft.public.money, Ron Rosenfeld wrote:

>With regard to a particular Payee, I generate epays from the Bills and Deposits
>screen every three months. I go to that screen and select "Pay Online" and
>then "Save Draft".
>
>Going to the check register page, I note that the NUM field has "Epay" (as
>expected), and the adjacent field shows an open envelope, indicating it has not
>yet been transmitted.
>
>However, the C field contains an "E" indicating "Electronically Cleared", and
>when I select "Payment Status", the message indicates that the payment has been
>transmitted to online services, and that it cleared on 12/17/2004! (There was
>a prior payment to this payee on that date).
>
>When I do connect to online services, the payment IS transmitted (as verified
>via a telephone conversation with CheckFree). However, the Payment Status
>information remains in error.
>
>This seems to be happening every time, but only with this one Payee.
>
>Any ideas on how to permanently correct this?

Let me pass on some good information I got on this:

The problem is in the Bill Model that exists in the Bills Summary.
When this bill was originally created, you probably had an Epay in
the register and selected to make it a recurring bill. Before
2006, that had the possibility of including some of the electronic
data as well as the normal fields (Payee, Amount, Category, etc.).
This is why the transaction in the register has the older bill's
information.

You should delete the bill model and make a new copy starting from
the New button on the Bills Summary page. When you create the new
bill using the Payee name, the rest should auto-fill like it would
in the register. If you are using a budget, see the other posts on
warnings about how to delete the bill.

Ron
Wed Dec 07 18:55:55 CST 2005

On Wed, 07 Dec 2005 16:30:25 -0600, via_newsgroup@please.tnx(Cal Learner-- MVP)
wrote:

>In microsoft.public.money, Ron Rosenfeld wrote:
>
>>With regard to a particular Payee, I generate epays from the Bills and Deposits
>>screen every three months. I go to that screen and select "Pay Online" and
>>then "Save Draft".
>>
>>Going to the check register page, I note that the NUM field has "Epay" (as
>>expected), and the adjacent field shows an open envelope, indicating it has not
>>yet been transmitted.
>>
>>However, the C field contains an "E" indicating "Electronically Cleared", and
>>when I select "Payment Status", the message indicates that the payment has been
>>transmitted to online services, and that it cleared on 12/17/2004! (There was
>>a prior payment to this payee on that date).
>>
>>When I do connect to online services, the payment IS transmitted (as verified
>>via a telephone conversation with CheckFree). However, the Payment Status
>>information remains in error.
>>
>>This seems to be happening every time, but only with this one Payee.
>>
>>Any ideas on how to permanently correct this?
>
>Let me pass on some good information I got on this:
>
>The problem is in the Bill Model that exists in the Bills Summary.
>When this bill was originally created, you probably had an Epay in
>the register and selected to make it a recurring bill. Before
>2006, that had the possibility of including some of the electronic
>data as well as the normal fields (Payee, Amount, Category, etc.).
>This is why the transaction in the register has the older bill's
>information.
>
>You should delete the bill model and make a new copy starting from
>the New button on the Bills Summary page. When you create the new
>bill using the Payee name, the rest should auto-fill like it would
>in the register. If you are using a budget, see the other posts on
>warnings about how to delete the bill.

Thanks for passing that on.

I eventually deleted both the recurring bill and the Payee from the Payee list.
Then I made a new bill model from the Bills & Deposits page (not from the
register as I may have done the first time). It seems to work OK now.

I will have to remember, thanks to your warning, not to make a recurring bill
from an EPAY entry in my register.


--ron