Downloading transactions from Fidelity

I'm downloading transactions from Fidelity into M2007, and finding
that many transactions just don't show up in the download. Money
Market purchases rarely show up (although sometimes they do), and
today a bunch of mutual fund dividends were missing.

I've told Money to save the intermediary files, and I can see that the
request file has a date range of yesterday to today, and that the
transactions are missing from the response file.

Fidelity claims that it's not their fault because the download is
being done by a screen scraper (i.e. Yodlee) and it must be a bug
there.

I thought that direct online updates did not use Yodlee, but got the
OFX file directly from the financial institution.

Anyone with any knowledge or experience about this?

Thanks

Cal
Tue Mar 11 12:06:00 CDT 2008

In microsoft.public.money, sandstones wrote:

>I'm downloading transactions from Fidelity into M2007, and finding
>that many transactions just don't show up in the download. Money
>Market purchases rarely show up (although sometimes they do), and
>today a bunch of mutual fund dividends were missing.

That part about the MM purchases showing seems surprising. Is that
Fidelity Net Benefits?

>
>I've told Money to save the intermediary files, and I can see that the
>request file has a date range of yesterday to today, and that the
>transactions are missing from the response file.

Fidelity Investments and Fidelity Net Benefits have some differences
in their downloads.

Anyway, for normal use I would avoid downloading between maybe some
time before midnight Eastern Time, and maybe 2 AM your time.

For experimenting, I would try the opposite-- try it a little after
midnight Eastern Time and again a little after midnight your time.
:-) File->Restore a backup to re-do downloading at a different time.
I look forward to your test results. I have thought about doing
experiments.


>
>Fidelity claims that it's not their fault because the download is
>being done by a screen scraper (i.e. Yodlee) and it must be a bug
>there.

That was a mis-statement.

>
>I thought that direct online updates did not use Yodlee, but got the
>OFX file directly from the financial institution.

Fidelity Investments and Fidelity Net Benefits downloads each come
from Fidelity servers.

>
>Anyone with any knowledge or experience about this?

I see some missing transactions with Fidelity Investments. I keep
more than one file, and comparing the registers is helpful in
correcting missing transactions.

sandstones
Tue Mar 11 23:29:40 CDT 2008

See responses below...

On Tue, 11 Mar 2008 12:06:00 -0500, Cal Learner-- MVP
<via_newsgroup@please.tnx> wrote:

>In microsoft.public.money, sandstones wrote:
>
>>I'm downloading transactions from Fidelity into M2007, and finding
>>that many transactions just don't show up in the download. Money
>>Market purchases rarely show up (although sometimes they do), and
>>today a bunch of mutual fund dividends were missing.
>
>That part about the MM purchases showing seems surprising. Is that
>Fidelity Net Benefits?
No, its one of their core MM funds, in my case Fidelity CA Muni
Market Market - FCFXX. Its an option to show those transactions on
the Fidelity web site, so I'm not shocked that they don't show up, but
sometimes they do.
>
>>
>>I've told Money to save the intermediary files, and I can see that the
>>request file has a date range of yesterday to today, and that the
>>transactions are missing from the response file.
>
>Fidelity Investments and Fidelity Net Benefits have some differences
>in their downloads.
>
>Anyway, for normal use I would avoid downloading between maybe some
>time before midnight Eastern Time, and maybe 2 AM your time.
I generally download between 7 AM and 9AM pacific time - one would
think that things are 'stable' by then.
>
>For experimenting, I would try the opposite-- try it a little after
>midnight Eastern Time and again a little after midnight your time.
>:-) File->Restore a backup to re-do downloading at a different time.
>I look forward to your test results. I have thought about doing
>experiments.
Once or twice I have gone to the backup and found that a download at
10:00 AM pacific time gets transactions that were not downloaded at
7:00 Pacific time, but today I tried going to the backup later in the
AM and it still was missing mutual fund dividends.
>
>
>>
>>Fidelity claims that it's not their fault because the download is
>>being done by a screen scraper (i.e. Yodlee) and it must be a bug
>>there.
>
>That was a mis-statement.
Thanks, that's what I thought.
>
>>
>>I thought that direct online updates did not use Yodlee, but got the
>>OFX file directly from the financial institution.
>
>Fidelity Investments and Fidelity Net Benefits downloads each come
>from Fidelity servers.
>
>>
>>Anyone with any knowledge or experience about this?
>
>I see some missing transactions with Fidelity Investments. I keep
>more than one file, and comparing the registers is helpful in
>correcting missing transactions.
Right, but it sort of defeats the purpose of doing downloads doesn't
it?

Cal
Wed Mar 12 11:11:46 CDT 2008

In microsoft.public.money, sandstones wrote:

>See responses below...
>
>On Tue, 11 Mar 2008 12:06:00 -0500, Cal Learner-- MVP wrote:
>
>>In microsoft.public.money, sandstones wrote:
>>
>>>I'm downloading transactions from Fidelity into M2007, and finding
>>>that many transactions just don't show up in the download. Money
>>>Market purchases rarely show up (although sometimes they do), and
>>>today a bunch of mutual fund dividends were missing.
>>
>>That part about the MM purchases showing seems surprising. Is that
>>Fidelity Net Benefits?
>No, its one of their core MM funds, in my case Fidelity CA Muni
>Market Market - FCFXX. Its an option to show those transactions on
>the Fidelity web site, so I'm not shocked that they don't show up, but
>sometimes they do.

It's my experience that the sweep MM fund at Fidelity Investments
shows interest but not buys and sells. I have a sweep fund with a
symbol also.

>>
>>>
>>>I've told Money to save the intermediary files, and I can see that the
>>>request file has a date range of yesterday to today, and that the
>>>transactions are missing from the response file.
>>
>>Fidelity Investments and Fidelity Net Benefits have some differences
>>in their downloads.

So your account is Fidelity Investments rather than Fidelity
Netbenefits? Mine is. Fidelity Netbenefits is pretty much 401Ks, and
it actually has its own behaviors.

>>
>>Anyway, for normal use I would avoid downloading between maybe some
>>time before midnight Eastern Time, and maybe 2 AM your time.
>I generally download between 7 AM and 9AM pacific time - one would
>think that things are 'stable' by then.

I think things are typically updated about midnight Eastern Time
following M-Th. That is the time I expect changes. I don't know if
Friday is different.

<snip>

>>I see some missing transactions with Fidelity Investments. I keep
>>more than one file, and comparing the registers is helpful in
>>correcting missing transactions.
>Right, but it sort of defeats the purpose of doing downloads doesn't
>it?

Yes, but missing a transaction is rare. You can also resolve things
by comparing against the web site. You can sort chronologically
oldest to newest and paste into a spread sheet. But imagine a
separate file that you download to on the first Sunday morning each
month, and then compare the balances against your regular file. Now
that's not why I keep the alternate copy. I keep it on the laptop
and the desktop, and I download at different times. Missing
transactions are rare, but they can be problematic. I am much better
at finding problems than I am at entering data without problems.

JonR
Sun Mar 16 09:24:01 CDT 2008



"Cal Learner-- MVP" wrote:

> In microsoft.public.money, sandstones wrote:
>
> >See responses below...
> >
> >On Tue, 11 Mar 2008 12:06:00 -0500, Cal Learner-- MVP wrote:
> >
> >>In microsoft.public.money, sandstones wrote:
> >>
> >>>I'm downloading transactions from Fidelity into M2007, and finding
> >>>that many transactions just don't show up in the download. Money
> >>>Market purchases rarely show up (although sometimes they do), and
> >>>today a bunch of mutual fund dividends were missing.
> >>
> >>That part about the MM purchases showing seems surprising. Is that
> >>Fidelity Net Benefits?
> >No, its one of their core MM funds, in my case Fidelity CA Muni
> >Market Market - FCFXX. Its an option to show those transactions on
> >the Fidelity web site, so I'm not shocked that they don't show up, but
> >sometimes they do.
>
> It's my experience that the sweep MM fund at Fidelity Investments
> shows interest but not buys and sells. I have a sweep fund with a
> symbol also.
>
> >>
> >>>
> >>>I've told Money to save the intermediary files, and I can see that the
> >>>request file has a date range of yesterday to today, and that the
> >>>transactions are missing from the response file.
> >>
> >>Fidelity Investments and Fidelity Net Benefits have some differences
> >>in their downloads.
>
> So your account is Fidelity Investments rather than Fidelity
> Netbenefits? Mine is. Fidelity Netbenefits is pretty much 401Ks, and
> it actually has its own behaviors.
>
> >>
> >>Anyway, for normal use I would avoid downloading between maybe some
> >>time before midnight Eastern Time, and maybe 2 AM your time.
> >I generally download between 7 AM and 9AM pacific time - one would
> >think that things are 'stable' by then.
>
> I think things are typically updated about midnight Eastern Time
> following M-Th. That is the time I expect changes. I don't know if
> Friday is different.
>
> <snip>
>
> >>I see some missing transactions with Fidelity Investments. I keep
> >>more than one file, and comparing the registers is helpful in
> >>correcting missing transactions.
> >Right, but it sort of defeats the purpose of doing downloads doesn't
> >it?
>
> Yes, but missing a transaction is rare. You can also resolve things
> by comparing against the web site. You can sort chronologically
> oldest to newest and paste into a spread sheet. But imagine a
> separate file that you download to on the first Sunday morning each
> month, and then compare the balances against your regular file. Now
> that's not why I keep the alternate copy. I keep it on the laptop
> and the desktop, and I download at different times. Missing
> transactions are rare, but they can be problematic. I am much better
> at finding problems than I am at entering data without problems.
>
I have had missing transactions from Fidelity - not NetBenefits - off and on
for almost a year. In my case I would not call it rare I would call it
25-35% of all transactions. I have tried downloading and different times of
the day including staying as far away from midnight as possible, but still
have problems. I have also tried running a seperate Money file with
Fidelity only and no other accounts to no avail. Fidelity is the only
account I have ever had problems with downloading directly into Money. I am
very anal about entering transactions into Money so I always catch when the
transactions do not download.

flmiami
Fri May 02 22:13:10 CDT 2008

I have the same situation.
Some of the transactions download OK and others don't download.
It's not dependable.

"Jon R" <JonR@discussions.microsoft.com> wrote in message
news:85678014-5B74-4733-9833-05F8D9D16B6A@microsoft.com...
>
>
> "Cal Learner-- MVP" wrote:
>
>> In microsoft.public.money, sandstones wrote:
>>
>> >See responses below...
>> >
>> >On Tue, 11 Mar 2008 12:06:00 -0500, Cal Learner-- MVP wrote:
>> >
>> >>In microsoft.public.money, sandstones wrote:
>> >>
>> >>>I'm downloading transactions from Fidelity into M2007, and finding
>> >>>that many transactions just don't show up in the download. Money
>> >>>Market purchases rarely show up (although sometimes they do), and
>> >>>today a bunch of mutual fund dividends were missing.
>> >>
>> >>That part about the MM purchases showing seems surprising. Is that
>> >>Fidelity Net Benefits?
>> >No, its one of their core MM funds, in my case Fidelity CA Muni
>> >Market Market - FCFXX. Its an option to show those transactions on
>> >the Fidelity web site, so I'm not shocked that they don't show up, but
>> >sometimes they do.
>>
>> It's my experience that the sweep MM fund at Fidelity Investments
>> shows interest but not buys and sells. I have a sweep fund with a
>> symbol also.
>>
>> >>
>> >>>
>> >>>I've told Money to save the intermediary files, and I can see that the
>> >>>request file has a date range of yesterday to today, and that the
>> >>>transactions are missing from the response file.
>> >>
>> >>Fidelity Investments and Fidelity Net Benefits have some differences
>> >>in their downloads.
>>
>> So your account is Fidelity Investments rather than Fidelity
>> Netbenefits? Mine is. Fidelity Netbenefits is pretty much 401Ks, and
>> it actually has its own behaviors.
>>
>> >>
>> >>Anyway, for normal use I would avoid downloading between maybe some
>> >>time before midnight Eastern Time, and maybe 2 AM your time.
>> >I generally download between 7 AM and 9AM pacific time - one would
>> >think that things are 'stable' by then.
>>
>> I think things are typically updated about midnight Eastern Time
>> following M-Th. That is the time I expect changes. I don't know if
>> Friday is different.
>>
>> <snip>
>>
>> >>I see some missing transactions with Fidelity Investments. I keep
>> >>more than one file, and comparing the registers is helpful in
>> >>correcting missing transactions.
>> >Right, but it sort of defeats the purpose of doing downloads doesn't
>> >it?
>>
>> Yes, but missing a transaction is rare. You can also resolve things
>> by comparing against the web site. You can sort chronologically
>> oldest to newest and paste into a spread sheet. But imagine a
>> separate file that you download to on the first Sunday morning each
>> month, and then compare the balances against your regular file. Now
>> that's not why I keep the alternate copy. I keep it on the laptop
>> and the desktop, and I download at different times. Missing
>> transactions are rare, but they can be problematic. I am much better
>> at finding problems than I am at entering data without problems.
>>
> I have had missing transactions from Fidelity - not NetBenefits - off and
> on
> for almost a year. In my case I would not call it rare I would call it
> 25-35% of all transactions. I have tried downloading and different times
> of
> the day including staying as far away from midnight as possible, but still
> have problems. I have also tried running a seperate Money file with
> Fidelity only and no other accounts to no avail. Fidelity is the only
> account I have ever had problems with downloading directly into Money. I
> am
> very anal about entering transactions into Money so I always catch when
> the
> transactions do not download.