Discover Card not downloading finance charges?

Has anybody ever had this happen? I had to change discover card account
numbers due to fradulent use on my account. Ever since then, I can't
download the finance charges into Microsoft Money. The finance charges show
up when I go to the discovercard.com website. However, when I download my
transaction data into MS-Money it only shows the balance as being the sum
total of the balance transfer and recent transactions (purchases and
payments) attributed to my account's new card number. It does not show any
of the finance charges for the past 3 months. Thus, my balance is off by a
considerable amount.

How on earth does somebody fix this problem?!

-Jeff

anonymous
Mon Jan 05 20:34:46 CST 2004

you might need to discuss this with discoverycard.com

>-----Original Message-----
>Has anybody ever had this happen? I had to change
discover card account
>numbers due to fradulent use on my account. Ever since
then, I can't
>download the finance charges into Microsoft Money. The
finance charges show
>up when I go to the discovercard.com website. However,
when I download my
>transaction data into MS-Money it only shows the balance
as being the sum
>total of the balance transfer and recent transactions
(purchases and
>payments) attributed to my account's new card number. It
does not show any
>of the finance charges for the past 3 months. Thus, my
balance is off by a
>considerable amount.
>
>How on earth does somebody fix this problem?!
>
>-Jeff
>
>
>.
>

Douglas
Mon Jan 05 22:07:00 CST 2004

You enter the finance charges MANUALLY!!! As for downloads, you will find
that many financial institutions do not list finance charges in the same
manner as purchases, payments, overlimit fees, CA fees, etc. In this event,
when you download your statement, your not going to get the finance charge
in your ledger (I don't have Discover but what I am discussing is common).

In this case, look at your statement online via your browser, enter the
finance charge MANUALLY, then download your statement. Whether you have
your program set to automatically accept transactions or not and also
whether it's set to automatically reconcile or not, if the above is the
case, you'll need to right-click on your finance charge entry and then point
to "Mark As" and then "Reconciled".


"Jeff Phillips" <jeff_phil_NO_SPAM_PLEASE_@yahoo.com> wrote in message
news:vvk30654enfp8b@corp.supernews.com...
> Has anybody ever had this happen? I had to change discover card account
> numbers due to fradulent use on my account. Ever since then, I can't
> download the finance charges into Microsoft Money. The finance charges
show
> up when I go to the discovercard.com website. However, when I download my
> transaction data into MS-Money it only shows the balance as being the sum
> total of the balance transfer and recent transactions (purchases and
> payments) attributed to my account's new card number. It does not show any
> of the finance charges for the past 3 months. Thus, my balance is off by a
> considerable amount.
>
> How on earth does somebody fix this problem?!
>
> -Jeff
>
>

Jeff
Tue Jan 06 07:49:48 CST 2004

Well that is incredibly stupid! Why on earth would they not include the
finance charges on a downloaded statement? They are on my real statement,
and they are on the website statements!

-Jeff


"Douglas Pommering" <dpommering@comcast.net> wrote in message
news:WvSdnQkNNIz4qWeiRVn-jw@comcast.com...
> You enter the finance charges MANUALLY!!! As for downloads, you will find
> that many financial institutions do not list finance charges in the same
> manner as purchases, payments, overlimit fees, CA fees, etc. In this
event,
> when you download your statement, your not going to get the finance charge
> in your ledger (I don't have Discover but what I am discussing is common).
>
> In this case, look at your statement online via your browser, enter the
> finance charge MANUALLY, then download your statement. Whether you have
> your program set to automatically accept transactions or not and also
> whether it's set to automatically reconcile or not, if the above is the
> case, you'll need to right-click on your finance charge entry and then
point
> to "Mark As" and then "Reconciled".
>
>

anonymous
Tue Jan 06 09:33:06 CST 2004

hint: pay the balance every month and no finance charge.


>-----Original Message-----
>Has anybody ever had this happen? I had to change
discover card account
>numbers due to fradulent use on my account. Ever since
then, I can't
>download the finance charges into Microsoft Money. The
finance charges show
>up when I go to the discovercard.com website. However,
when I download my
>transaction data into MS-Money it only shows the balance
as being the sum
>total of the balance transfer and recent transactions
(purchases and
>payments) attributed to my account's new card number. It
does not show any
>of the finance charges for the past 3 months. Thus, my
balance is off by a
>considerable amount.
>
>How on earth does somebody fix this problem?!
>
>-Jeff
>
>
>.
>

Jeff
Tue Jan 06 20:07:41 CST 2004

DUH. If I could pay the entire balance at once, I wouldn't have even asked
this question!

-Jeff

"anonymous" <anonymous@discussions.microsoft.com> wrote in message
news:051301c3d46a$61a68230$a001280a@phx.gbl...
> hint: pay the balance every month and no finance charge.
>
>
> >-----Original Message-----
> >Has anybody ever had this happen? I had to change
> discover card account
> >numbers due to fradulent use on my account. Ever since
> then, I can't
> >download the finance charges into Microsoft Money. The
> finance charges show
> >up when I go to the discovercard.com website. However,
> when I download my
> >transaction data into MS-Money it only shows the balance
> as being the sum
> >total of the balance transfer and recent transactions
> (purchases and
> >payments) attributed to my account's new card number. It
> does not show any
> >of the finance charges for the past 3 months. Thus, my
> balance is off by a
> >considerable amount.
> >
> >How on earth does somebody fix this problem?!
> >
> >-Jeff
> >
> >
> >.
> >

Cindy
Wed Jan 07 16:00:17 CST 2004

I have Discover Card and I have never be able to download the finance
charge. You were lucky that you able to for a while

Cindy