I have Microsoft Money 2002
I've been downloading my statements to money using Money
download option.
Unfortunately every time I make a download it screws up
the existing transactions in Microsoft Money.
That is, I can have my Money account perfectly balanced
with my Suncorp accounts, then when I download my latest
transactions from Suncorp my money transactions get
messed up. The new transactions are brought over
perfectly, but when they come over some of my previous
transactions in Money disappear. This means I have to go
through every transaction in Money to see which
transactions have been mysteriously disappeared, then re
enter it manually.
..............................
I emailed the above to my bank Suncorp Metway bank here
in Australia and got the following response:
Thank you for your secure message sent 08/09/03.
Even though we offer the option to download we do not
offer support for Downloading your transaction history,
as this is not our area of expertise.
Below are the steps you would follow to download the
transactions to Money. Verify the extension you are using
for MONEY is .ofc
To download your transaction history results, please
follow these steps.
1. Logon to Online Access using your Customer ID and
Password.
2. Perform a transaction history search from Everyday
Banking or Loans. This will give you the transaction
results
page.
3. Select the package you would like to download the
transactions into. Then select if you would like to
download
this page or all transactions. For results that have
less than 25 transactions selecting either option will
download all transactions presented.
4. A pop up box will be displayed once the download link
is selected. The pop up box will advise you what
extension you will need to save the file as. For MONEY
the extension is .ofc, QUICKEN is .qif and ASCII is .txt
as
indicated above.
5. The 'File Download' box will be displayed to ask you
where you would like to save this file. Select 'Save
this
file to disk'. Click Ok.
6. Save the file to a location that you will remember.
Don't forget to save the file with the necessary
extension.
For MONEY the extension is .ofc, QUICKEN is .qif and
ASCII is .txt. Type in the File Name of the document and
the
correct extension and then click save.
7. Open the spreadsheet package that you wish to download
the transactions into.
8. Select the option to import files.
9. Go to the location in your directory where you saved
the file. Double click on the file to open it.
10. The transactions will download your transaction
history search results into your accounting package.
The other suggestion we could provide is to contact the
Money support desk and ask them if they could provide you
with some assistance.
If we can be of further assistance, please feel free to
contact the Customer Service Team on 1300 65 53 25. We
are
available 24 hours a day, 7 days a week.
Regards
Charo
.............................
Doing the above doesn't help
Is there a fix to this? It's very frustrating. I want to
keep my Money up to date but because of this problem I
only download once a week or less. I really don't want to
have to enter everything manually
Cheers,
James