ING Direct Online Services w/ Money 2004 Standard on XP

I have an OEM version of Money 2004 standard edition on
my laptop. I recently opened an ING savings account and
tried to set up web services. It shows that they have
direct download services to money. However, when I try
to set up web services, it asks for a userid and password
before it can connect. ING only gives me a customer
number and a PIN number. These don't work on trying to
start up online services. Calling ING, they say the
customer number and PIN are what I should be using.
Playing with it in Money, if I leave the password blank
and fill in my customer number, it asks for a userid and
password. If I put in an all number pin which mine may
be, it says the password may not contain numeric
characters. If I put in an all letter pin, it says your
password cannot contain alphabetic characters. How do I
get past this?

Michael

Aloke
Wed Jan 21 20:25:45 CST 2004


"Mike" <anonymous@hotmail.com> wrote in message
news:19db01c3e077$d8d95e40$a101280a@phx.gbl...
> I have an OEM version of Money 2004 standard edition on
> my laptop. I recently opened an ING savings account and
> tried to set up web services. It shows that they have
> direct download services to money. However, when I try
> to set up web services, it asks for a userid and password
> before it can connect. ING only gives me a customer
> number and a PIN number. These don't work on trying to
> start up online services. Calling ING, they say the
> customer number and PIN are what I should be using.
> Playing with it in Money, if I leave the password blank
> and fill in my customer number, it asks for a userid and
> password. If I put in an all number pin which mine may
> be, it says the password may not contain numeric
> characters. If I put in an all letter pin, it says your
> password cannot contain alphabetic characters. How do I
> get past this?

Read https://home.ingdirect.com/faqs/money_manage_index.html for info on web
connect feature supported by ING.

Basically, you can only do a 1 way download of transactions into Money.
This is no different than opening IE, logging on to ING, going to View My
Account and click download icon on the right side of the ING web page.

All that "set up accounts" for the ING Direct accounts does is add a URL to
Favorites|Favorite Web Sites|Your Banks in Money.
--
Aloke
----
to reply by e-mail remove 123 and change invalid to com

Larry
Wed Jan 21 21:00:06 CST 2004

I also have an account w/ ING Direct. As of about 6 weeks ago they no longer
support direct downloads via Money. You must go to their site to download
statements.

Larry


"Mike" <anonymous@hotmail.com> wrote in message
news:19db01c3e077$d8d95e40$a101280a@phx.gbl...
> I have an OEM version of Money 2004 standard edition on
> my laptop. I recently opened an ING savings account and
> tried to set up web services. It shows that they have
> direct download services to money. However, when I try
> to set up web services, it asks for a userid and password
> before it can connect. ING only gives me a customer
> number and a PIN number. These don't work on trying to
> start up online services. Calling ING, they say the
> customer number and PIN are what I should be using.
> Playing with it in Money, if I leave the password blank
> and fill in my customer number, it asks for a userid and
> password. If I put in an all number pin which mine may
> be, it says the password may not contain numeric
> characters. If I put in an all letter pin, it says your
> password cannot contain alphabetic characters. How do I
> get past this?
>
> Michael