I recently reported the error in tax-capital gains report of foreign
investments for Money2004 Canadian edition. While MSFT support team
acknowledges the bug, which is reproduceable, they provide no response as to
when, if the problem will be resolved. What's the point in the support
system if problems are not resolved? Time to try Quicken?
Dear Customer,
Thank you for contacting Microsoft Support Services. My name is May and I
will be assisting you with this service request.
After viewing the case log, my understanding is that the capital gains are
calculated incorrectly if the currency is set to Canadian dollar in Money
2004. If I have misunderstood, please let me know.
I am sorry to hear about the inconvenience you are experiencing. I have
checked the issue on my side, and I can reproduce it. Also, I have tested it
in Money 2005, and the result is the same. The issue has been reported to our
product group, and they are aware of this. We appreciate your patience a
nd understanding on this.