Chase - First USA (ala Bank One) merger causes dual downloads

I have a Chase (was Bank One) checking account and a First USA (was Bank
One) Visa. I am using M06 trial.

A couple of days ago, after a download, a new account appeared called Bank
One credit card and it had transactions downloaded that matched transaction
that downloaded in my Visa account.

I logged into my Chase web account and noticed it now displayed my checking
account and a Visa account that was not there a week ago. I viewed the
account number and sure enough it was the same as my First USA Visa account
number. I know all about the Bank One, First Usa, and Chase merger (my wife
worked for Bank One and is now a Chase employee).

I logged into my First USA account (same logon screen as the Chase web site
but different url, username and password). I could see my current Visa
account.

What I figured had happened is that M06 downloaded from both accounts,
assumed I had a new credit card at Chase and created an account for it. My
next instinctive move was to remove my download from First USA and just left
everything download from Chase. What I did was deactivate my First USA
username and thought all would be okay. I then went back into my Chase
account and noticed my Visa account was no longer accessible online.

I put a call into Chase and they explained they were starting the merger of
the First USA Visa accounts into Chase accounts and that this was done with
pointers between the two. To fix the problem, I had to reactivate my First
USA username and allow web access. This allowed my Visa account to be seen
on the Chase site and the First USA site. I then went into M06, deleted the
Bank One credit card account and changed the online service of my Visa from
the First USA account to the Chase account.

I talked to the Chase rep and told them I wanted to remove the First USA
Username but she said if I did this it would also deactivate access to my
Visa via my Chase account. I asked what could be done because I did not
want to leave the First USA username active if I was not going to use it.
The Chase rep said don't worry, after six months of inactivity it will
automatically lock but not remove web access to my Visa. I asked if I could
have her lock it now and she said no, you have to wait and make sure I don't
use it for six months. How unacceptable but there is nothing I can do
except get a new Visa elsewhere which is not something I want to do.

--
Greg

Lori
Fri Aug 12 20:45:03 CDT 2005

Greg,

I too have a Bank One and Chase Cards and download into Money 2006.
What I noticed with the new Chase website was this: My two Chase cards
and my First USA card now is listed on both websites. So each website
shows the same three credit card accounts. You cannot download from the
Chase Website...but, you can direct download from FirstUSA website. So
you will want to keep the username and password for this website.

This is how I handled this merger (or whatever they cal it
)....Suddenly one day FirstUSA downloaded the two Chase accounts &
their transactions. This created two new accounts, because I already
had these two Chase accounts set up in my Account List. So I clicked on
Merge Duplicate Accounts in the left column. I found the two newly
downloaded accounts and merged them to my two already created Chase
accounts.

Now I get downloaded transactions into my original Chase accounts as
well as my FirstUSA account. I think this is great, because I haven't
been able to get my Chase downloads directly when updating.

You want to keep access to both accounts so you can direct download
from FirstUSA and use either FirstUSA or Chase website for payments,
messages, etc.

Lori

Art
Sat Aug 13 08:14:18 CDT 2005

I would assume that you can lock it your self by logging in with the
wrong password sufficient times.

Greg wrote:
> I have a Chase (was Bank One) checking account and a First USA (was Bank
> One) Visa. I am using M06 trial.
>
> A couple of days ago, after a download, a new account appeared called Bank
> One credit card and it had transactions downloaded that matched transaction
> that downloaded in my Visa account.
>
> I logged into my Chase web account and noticed it now displayed my checking
> account and a Visa account that was not there a week ago. I viewed the
> account number and sure enough it was the same as my First USA Visa account
> number. I know all about the Bank One, First Usa, and Chase merger (my wife
> worked for Bank One and is now a Chase employee).
>
> I logged into my First USA account (same logon screen as the Chase web site
> but different url, username and password). I could see my current Visa
> account.
>
> What I figured had happened is that M06 downloaded from both accounts,
> assumed I had a new credit card at Chase and created an account for it. My
> next instinctive move was to remove my download from First USA and just left
> everything download from Chase. What I did was deactivate my First USA
> username and thought all would be okay. I then went back into my Chase
> account and noticed my Visa account was no longer accessible online.
>
> I put a call into Chase and they explained they were starting the merger of
> the First USA Visa accounts into Chase accounts and that this was done with
> pointers between the two. To fix the problem, I had to reactivate my First
> USA username and allow web access. This allowed my Visa account to be seen
> on the Chase site and the First USA site. I then went into M06, deleted the
> Bank One credit card account and changed the online service of my Visa from
> the First USA account to the Chase account.
>
> I talked to the Chase rep and told them I wanted to remove the First USA
> Username but she said if I did this it would also deactivate access to my
> Visa via my Chase account. I asked what could be done because I did not
> want to leave the First USA username active if I was not going to use it.
> The Chase rep said don't worry, after six months of inactivity it will
> automatically lock but not remove web access to my Visa. I asked if I could
> have her lock it now and she said no, you have to wait and make sure I don't
> use it for six months. How unacceptable but there is nothing I can do
> except get a new Visa elsewhere which is not something I want to do.
>
> --
> Greg
>
>