Can't update Money 2005

Every time I run Money 2005 I get a message saying there's an update for
the software, would I like to download and install it? I say Yes, it
downloads the update, but then it always fails on installation. Here's
the error message I get at the end of the process:

http://www.pebbleplunk.com/images/money_error.gif

Has anyone seen a fix for this? I can't figure it out and I can't find
any kb articles addressing this problem. It's very annoying, since I am
prompted to update the software EVERY TIME I start Money...

Thanks for the help!

jb

Evie
Fri Mar 18 10:45:10 CST 2005

The error seems to indicate either the connection to the internet has
been dropped or there's not enough space on your hard drive.
Are you still connected to the internet when the error occures and how
much free hard drive space do you have?

Evie

Mark
Fri Mar 18 10:50:30 CST 2005

It could also indicate a permissions problem or possibly a corrupted user
profile.
Try adding permissions for *.msn.com and *.microsoft.com (into Internet
Explorer's Trusted Sites list).
If that doesn't resolve it, try removing Money, create a new User in Windows
with Admin rights and log in as that user and see if you can install Money
and Update it.

-Mark


"Evie" <earme1@gmail.com> wrote in message
news:1111164310.119031.126230@z14g2000cwz.googlegroups.com...
> The error seems to indicate either the connection to the internet has
> been dropped or there's not enough space on your hard drive.
> Are you still connected to the internet when the error occures and how
> much free hard drive space do you have?
>
> Evie
>

Josiah
Fri Mar 18 10:51:29 CST 2005

Evie wrote:
> The error seems to indicate either the connection to the internet has
> been dropped or there's not enough space on your hard drive.
> Are you still connected to the internet when the error occures and how
> much free hard drive space do you have?
>
> Evie
>

Yeah, I'm on a T1 at work, so that's definitely not the problem.
Besides, the entire download does work, I see it go from 0% to 100%, but
then it fails on the install. As for my hard drive, I have about 20GB
free, so that's not it either...

Thanks,

jb

via_newsgroup
Fri Mar 18 11:00:15 CST 2005

In microsoft.public.money, Josiah wrote:

>Every time I run Money 2005 I get a message saying there's an update for
>the software, would I like to download and install it? I say Yes, it
>downloads the update, but then it always fails on installation. Here's
>the error message I get at the end of the process:
>
>http://www.pebbleplunk.com/images/money_error.gif
>
>Has anyone seen a fix for this? I can't figure it out and I can't find
>any kb articles addressing this problem. It's very annoying, since I am
>prompted to update the software EVERY

Make sure you are running with administrator privilege when you do
the update.

In IE6, start with
Tools->Options->Security->LocalIntranet->DefaultLevel which may be
sufficient.

If that does not let you updated, and if you are using XP, I would
try creating a new user with Administrator privilege. Switch to
that user and start Money with a new blank file. Let Money
download the updates as that user.

The theory is that if the problem is an IE6 setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE6 settings will not have been changed.

Josiah
Fri Mar 18 11:14:54 CST 2005

Mark wrote:
> It could also indicate a permissions problem or possibly a corrupted user
> profile.
> Try adding permissions for *.msn.com and *.microsoft.com (into Internet
> Explorer's Trusted Sites list).
> If that doesn't resolve it, try removing Money, create a new User in Windows
> with Admin rights and log in as that user and see if you can install Money
> and Update it.
>
> -Mark
>
>
> "Evie" <earme1@gmail.com> wrote in message
> news:1111164310.119031.126230@z14g2000cwz.googlegroups.com...
>
>>The error seems to indicate either the connection to the internet has
>>been dropped or there's not enough space on your hard drive.
>>Are you still connected to the internet when the error occures and how
>>much free hard drive space do you have?
>>
>>Evie
>>

Ah, if only I could - I use my system at work for Money, so I don't have
the rights to create a new user with Admin rights, but I do have local
admin rights for this machine...

My drive has over 20GB free, so it's not a space issue - and I'm on a T1
line here, so it's not a problem of losing the internet connection. I
could understand if it happened once, but it happens EVERY time I use
Money...

Josiah
Fri Mar 18 11:15:26 CST 2005

Mark wrote:
> It could also indicate a permissions problem or possibly a corrupted user
> profile.
> Try adding permissions for *.msn.com and *.microsoft.com (into Internet
> Explorer's Trusted Sites list).
> If that doesn't resolve it, try removing Money, create a new User in Windows
> with Admin rights and log in as that user and see if you can install Money
> and Update it.
>
> -Mark
>
>
> "Evie" <earme1@gmail.com> wrote in message
> news:1111164310.119031.126230@z14g2000cwz.googlegroups.com...
>
>>The error seems to indicate either the connection to the internet has
>>been dropped or there's not enough space on your hard drive.
>>Are you still connected to the internet when the error occures and how
>>much free hard drive space do you have?
>>
>>Evie
>>

Ah, if only I could - I use my system at work for Money, so I don't have
the rights to create a new user with Admin rights, but I do have local
admin rights for this machine...

My drive has over 20GB free, so it's not a space issue - and I'm on a T1
line here, so it's not a problem of losing the internet connection. I
could understand if it happened once, but it happens EVERY time I use
Money...

Josiah
Fri Mar 18 11:18:53 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>Every time I run Money 2005 I get a message saying there's an update for
>>the software, would I like to download and install it? I say Yes, it
>>downloads the update, but then it always fails on installation. Here's
>>the error message I get at the end of the process:
>>
>>http://www.pebbleplunk.com/images/money_error.gif
>>
>>Has anyone seen a fix for this? I can't figure it out and I can't find
>>any kb articles addressing this problem. It's very annoying, since I am
>>prompted to update the software EVERY
>
>
> Make sure you are running with administrator privilege when you do
> the update.
>
> In IE6, start with
> Tools->Options->Security->LocalIntranet->DefaultLevel which may be
> sufficient.
>
> If that does not let you updated, and if you are using XP, I would
> try creating a new user with Administrator privilege. Switch to
> that user and start Money with a new blank file. Let Money
> download the updates as that user.
>
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.
>
>

I'm not sure I can create a new local user, but I'll give that a shot.
Let me ask you this: if the download works fine - I see it go from 0% to
100% - but it fails during the install, would that require me creating a
new user with admin permissions? BTW, I do have local admin permissions
on my box...

Thanks!

jb

Josiah
Fri Mar 18 11:19:37 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>Every time I run Money 2005 I get a message saying there's an update for
>>the software, would I like to download and install it? I say Yes, it
>>downloads the update, but then it always fails on installation. Here's
>>the error message I get at the end of the process:
>>
>>http://www.pebbleplunk.com/images/money_error.gif
>>
>>Has anyone seen a fix for this? I can't figure it out and I can't find
>>any kb articles addressing this problem. It's very annoying, since I am
>>prompted to update the software EVERY
>
>
> Make sure you are running with administrator privilege when you do
> the update.
>
> In IE6, start with
> Tools->Options->Security->LocalIntranet->DefaultLevel which may be
> sufficient.
>
> If that does not let you updated, and if you are using XP, I would
> try creating a new user with Administrator privilege. Switch to
> that user and start Money with a new blank file. Let Money
> download the updates as that user.
>
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.
>
>

I'm not sure I can create a new local user, but I'll give that a shot.
Let me ask you this: if the download works fine - I see it go from 0% to
100% - but it fails during the install, would that require me creating a
new user with admin permissions? BTW, I do have local admin permissions
on my box...

Thanks!

jb

Josiah
Fri Mar 18 11:19:54 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>Every time I run Money 2005 I get a message saying there's an update for
>>the software, would I like to download and install it? I say Yes, it
>>downloads the update, but then it always fails on installation. Here's
>>the error message I get at the end of the process:
>>
>>http://www.pebbleplunk.com/images/money_error.gif
>>
>>Has anyone seen a fix for this? I can't figure it out and I can't find
>>any kb articles addressing this problem. It's very annoying, since I am
>>prompted to update the software EVERY
>
>
> Make sure you are running with administrator privilege when you do
> the update.
>
> In IE6, start with
> Tools->Options->Security->LocalIntranet->DefaultLevel which may be
> sufficient.
>
> If that does not let you updated, and if you are using XP, I would
> try creating a new user with Administrator privilege. Switch to
> that user and start Money with a new blank file. Let Money
> download the updates as that user.
>
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.
>
>

I'm not sure I can create a new local user, but I'll give that a shot.
Let me ask you this: if the download works fine - I see it go from 0% to
100% - but it fails during the install, would that require me creating a
new user with admin permissions? BTW, I do have local admin permissions
on my box...

Thanks!

jb

Josiah
Fri Mar 18 11:20:23 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>Every time I run Money 2005 I get a message saying there's an update for
>>the software, would I like to download and install it? I say Yes, it
>>downloads the update, but then it always fails on installation. Here's
>>the error message I get at the end of the process:
>>
>>http://www.pebbleplunk.com/images/money_error.gif
>>
>>Has anyone seen a fix for this? I can't figure it out and I can't find
>>any kb articles addressing this problem. It's very annoying, since I am
>>prompted to update the software EVERY
>
>
> Make sure you are running with administrator privilege when you do
> the update.
>
> In IE6, start with
> Tools->Options->Security->LocalIntranet->DefaultLevel which may be
> sufficient.
>
> If that does not let you updated, and if you are using XP, I would
> try creating a new user with Administrator privilege. Switch to
> that user and start Money with a new blank file. Let Money
> download the updates as that user.
>
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.
>
>

I'm not sure I can create a new local user, but I'll give that a shot.
Let me ask you this: if the download works fine - I see it go from 0% to
100% - but it fails during the install, would that require me creating a
new user with admin permissions? BTW, I do have local admin permissions
on my box...

Thanks!

jb

Josiah
Fri Mar 18 11:21:19 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>Every time I run Money 2005 I get a message saying there's an update for
>>the software, would I like to download and install it? I say Yes, it
>>downloads the update, but then it always fails on installation. Here's
>>the error message I get at the end of the process:
>>
>>http://www.pebbleplunk.com/images/money_error.gif
>>
>>Has anyone seen a fix for this? I can't figure it out and I can't find
>>any kb articles addressing this problem. It's very annoying, since I am
>>prompted to update the software EVERY
>
>
> Make sure you are running with administrator privilege when you do
> the update.
>
> In IE6, start with
> Tools->Options->Security->LocalIntranet->DefaultLevel which may be
> sufficient.
>
> If that does not let you updated, and if you are using XP, I would
> try creating a new user with Administrator privilege. Switch to
> that user and start Money with a new blank file. Let Money
> download the updates as that user.
>
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.
>
>
I'm not sure I can create a new local user, but I'll give that a shot.
Let me ask you this: if the download works fine - I see it go from 0% to
100% - but it fails during the install, would that require me creating a
new user with admin permissions? BTW, I do have local admin permissions
on my box...

Thanks!

jb

via_newsgroup
Fri Mar 18 11:27:46 CST 2005

In microsoft.public.money, Josiah wrote:

>Cal Learner-- MVP wrote:

>
>> The theory is that if the problem is an IE6 setting, you will get
>> default settings for the new user. If you succeed this way, it
>> would accomplish the download, and it would point toward the reason
>> the other did not work. You can delete the new user later, and
>> your regular IE6 settings will not have been changed.
>>
>>
>
>I'm not sure I can create a new local user, but I'll give that a shot.
>Let me ask you this: if the download works fine - I see it go from 0% to
>100% - but it fails during the install, would that require me creating a
>new user with admin permissions? BTW, I do have local admin permissions
>on my box...

I don't recognize your error message, but creating a new user can
give you a whole fresh set of stock user settings. Then you can
delete the user and those settings.

Alternatively you could reset IE6 to stock settings, but if that is
the problem, you had probably tightened your settings for a reason.
Trying to record your current settings and putting them back is a
lot of work. The settings I (and some others) were the Local
Intranet settings, but my symptom way back does not match yours. So
the specific setting in my case is probably not the specific problem
in your case. Because Money and IE6 are tightly coupled, changes in
IE6 can cause problems in Money. If you can create the new temporary
user, that can simplify the process.

You may have to involve your system administrator in this. Think of
this like a program installation.

via_newsgroup
Fri Mar 18 11:28:36 CST 2005

In microsoft.public.money, Josiah wrote:

>
>jb

Avoid the multiple posts.

Josiah
Fri Mar 18 11:43:21 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>jb
>
>
> Avoid the multiple posts.
>
Yeah, sorry about that - I kept getting errors that the message wasn't
sent, so I tried it again until it worked. Evidently they were sent
after all...

Josiah
Fri Mar 18 11:44:32 CST 2005

Cal Learner-- MVP wrote:
> In microsoft.public.money, Josiah wrote:
>
>
>>Cal Learner-- MVP wrote:
>
>
>
>>>The theory is that if the problem is an IE6 setting, you will get
>>>default settings for the new user. If you succeed this way, it
>>>would accomplish the download, and it would point toward the reason
>>>the other did not work. You can delete the new user later, and
>>>your regular IE6 settings will not have been changed.
>>>
>>>
>>
>>I'm not sure I can create a new local user, but I'll give that a shot.
>>Let me ask you this: if the download works fine - I see it go from 0% to
>>100% - but it fails during the install, would that require me creating a
>>new user with admin permissions? BTW, I do have local admin permissions
>>on my box...
>
>
> I don't recognize your error message, but creating a new user can
> give you a whole fresh set of stock user settings. Then you can
> delete the user and those settings.
>
> Alternatively you could reset IE6 to stock settings, but if that is
> the problem, you had probably tightened your settings for a reason.
> Trying to record your current settings and putting them back is a
> lot of work. The settings I (and some others) were the Local
> Intranet settings, but my symptom way back does not match yours. So
> the specific setting in my case is probably not the specific problem
> in your case. Because Money and IE6 are tightly coupled, changes in
> IE6 can cause problems in Money. If you can create the new temporary
> user, that can simplify the process.
>
> You may have to involve your system administrator in this. Think of
> this like a program installation.
>

Yeah, I'll speak with him and see if there's something preventing me
from updating. It's strange, since I have a lot of software on my
system that does regular online updates and they all work fine, except
Money...

Thanks for the help!

jb