Can't get account added back in

I accidentally deleted one of my accounts in Money. That account was at a
bank where I have several other accounts. I'm not able to get that one
account added back into Money. Following are the steps I've taken several
times over the course of the last few days. Can anyone see what I 'm doing
wrong?

New Account \ Choose bank \ Check "Yes" for "the new account uses the same
sign-in information." \ Checked OK for Updating the bank's current info (had
updated it about 3 minutes previously...) \When it says 'update' complete, I
click DONE.

I'm back at the account list, and the missing account is not there.

johnbusc
Mon Dec 05 11:18:25 CST 2005

Laurel,

Try disabling and then re-enabling Online Services for your bank.

Then, if you're using either of the last two Money versions, you will
probably have to "merge" the accounts you didn't delete with the
corresponding ones created during re-enable. Assuming there's one left
over, it should represent the account you deleted.

Good Luck,
JB

Laurel wrote:
> I accidentally deleted one of my accounts in Money. That account was at a
> bank where I have several other accounts. I'm not able to get that one
> account added back into Money. Following are the steps I've taken several
> times over the course of the last few days. Can anyone see what I 'm doing
> wrong?
>
> New Account \ Choose bank \ Check "Yes" for "the new account uses the same
> sign-in information." \ Checked OK for Updating the bank's current info (had
> updated it about 3 minutes previously...) \When it says 'update' complete, I
> click DONE.
>
> I'm back at the account list, and the missing account is not there.