Hi, I have been a Money customer since 2000 or so. I have recently upgraded
to 2007 from 2006, and ugraded my money file in conjunction. I cannot update
my online accounts anymore. When I read the call summary messages I usually
get:

Your account information is being updated, which may take a few minutes. If
this message appears for more than five minutes, try again.

Sometimes I get: "Update Unsuccessful", or the real fun one which says
"Update in Progress", which stays even after I close and re-open Money

This is for all 10+ of my accounts (banking, credit, etc.), all of which
used to work fine in getting my up-to-date data automatically, so I cannot
believe that all my accounts have been disabled somehow from online updates.

Any ideas on how to fix this?

Thanks.

Re: Cannot update online accounts anymore (Money 2007) by carlosn13

carlosn13
Sat Oct 28 08:38:07 CDT 2006

I started having this problem recently. I'd been using M$ 2007 for
about 2 weeks, and all of a sudden i got stuck in the "Update in
Progress". Happened after I installed SP3 for Office XP
(coincidence??)

Clearing out IE's cache (temp files) and the windows temp folder made
the problem go away.

Carlos

Refresher wrote:
> Hi, I have been a Money customer since 2000 or so. I have recently upgraded
> to 2007 from 2006, and ugraded my money file in conjunction. I cannot update
> my online accounts anymore. When I read the call summary messages I usually
> get:
>
> Your account information is being updated, which may take a few minutes. If
> this message appears for more than five minutes, try again.
>
> Sometimes I get: "Update Unsuccessful", or the real fun one which says
> "Update in Progress", which stays even after I close and re-open Money
>
> This is for all 10+ of my accounts (banking, credit, etc.), all of which
> used to work fine in getting my up-to-date data automatically, so I cannot
> believe that all my accounts have been disabled somehow from online updates.
>
> Any ideas on how to fix this?
>
> Thanks.