Re: Anyone using US Bank or Bank One & MS Money? by Jeff
Jeff
Mon Nov 17 23:31:26 CST 2003
We signed up with online banking with Bank One way back when they used to be
called NBD. At the time they gave us a free copy of Microsoft Money 97 just
for signing up.
Unfortunately it turned out to be a total joke. If you used their online
banking feature to transfer money from your savings account to your checking
account after 1 PM on Friday, the lazy bums wouldn't process the transaction
until tuesday -- a whole four days later! I have no idea why this could
possibly take so long since all the numbers are merely in a database anyway.
But, it did.
The software was also rigged up to do this extremely annoying thing where it
would attempt to directly dial the bank's phone number in Chicago every time
we would try to connect. Of course, we aren't in Chicago so the locally
dialed calls would not go through. (Thankfully the same number in our area
code was not in use, because that person would have gotten a lot of hang-up
calls from our modem). After tying th is stupid number a couple of times the
program would finally give up and try dialing the 1-800 modem number. I
tried for months to figure out how to get the thing to ONLY dial the 800
number since the other one would obviously never go through. But, it would
never let me do it. All the settings were greyed out. The bank told me that
they had configured it this way intentionally regardless of how stupid it
was, and the fact that we'd have to wait several minutes before the stupid
thing would connect while it pointlessly dialed the wrong number every
single time.
I seem to recall at some point shortly before we closed our account with
Bank One, they sent us some notice about having to upgrade to the "new"
online banking system which would connect over the internet and require a
newer version of Microsoft Money. We had a hard time getting registered to
use this thing, as the registration server kept asking for account numbers
only to say that our former NBD information was all invalid, and the bank
didn't know what we were talking about when we called to complain.
I have been much happier ever since I switched to the local credit union,
even though I have to download their crappy QIF statements with the Payee
and Memo fields reversed.
-Jeff
"John Galt" <bad_zen@yahoo.com> wrote in message
news:OOA9cOinDHA.2808@TK2MSFTNGP10.phx.gbl...
> I want to get full-blown, two-way OCX, "work directly with my accounts" MS
> Money support from a bank.
>
> According to the MS Money website, both US Bank and Bank One provide this
> two-way level of support. According to both bank's websites, they do
not --
> they only let you download & import your data into Money.
>
> The online service reps for both banks can't seem to understand my
question
> or give me a straight answer. So I'm hoping actual Money users here may
have
> some experience with both banks & can tell me.
>
> Thanks!
>
>
>