Try this to resolve the sound problem with Messenger 6.2 and a router

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My configuration:
WinXP Pro
Linksys WRT54G with UPnp enable
MSN Messenger 6.2
Messenger detect the router is UPnP : Tools/Options/Connection Tab/Advanced
connection information message is "You are connected to the internet through
a UPnP port restricted NAT"

...But no sound!!!

Try this (it worked for me)

1) Verify SSDP Discovery Service is Running
2) Verify Universal Plug and Play Service is Running
3) Internet Gateway Device and Control Client is enabled.
How to install it :
Go to ADD/REMOVE PROGRAMS in Control Panel
Choose ADD/REMOVE WINDOWS COMPONENTS
Click on NETWORKING SERVICES and then choose DETAILS
Make sure 'Internet Gateway Device Discovery and Control Client' is
checked
Make sure 'Universal Plug and Play' is also checked.
Hit OK/APPLY to make sure everything is enabled. Reboot.
4) In CONTROL PANEL/NETWORK CONNECTIONS, right click on "Internet
Connection" and select the Properties command. In the General Tab, click on
Settings to view current UPnp opened ports. Add the following ports :
Voice In, your computer IP (192.168.x.x), port 6901, UDP
Voice Out, your computer IP (192.168.x.x), port 6901, TCP
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Re: Try this to resolve the sound problem with Messenger 6.2 and a router by Jonathan

Jonathan
Sun May 30 11:13:45 CDT 2004

Hi Stephanie,

This is fine, except for the last part regarding port 6901. Port 6901 has *not* been used
for audio conversations since MSN Messenger 3.x! Messenger uses dynamic ports (which will
automatically be forwarded and opened using UPnP where necessary) between 5004 through 65535
UDP.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


"Stephane" <NoName@NoName.com> wrote in message news:e5imfIlREHA.3528@TK2MSFTNGP09.phx.gbl...
> My configuration:
> WinXP Pro
> Linksys WRT54G with UPnp enable
> MSN Messenger 6.2
> Messenger detect the router is UPnP : Tools/Options/Connection Tab/Advanced
> connection information message is "You are connected to the internet through
> a UPnP port restricted NAT"
>
> ...But no sound!!!
>
> Try this (it worked for me)
>
> 1) Verify SSDP Discovery Service is Running
> 2) Verify Universal Plug and Play Service is Running
> 3) Internet Gateway Device and Control Client is enabled.
> How to install it :
> Go to ADD/REMOVE PROGRAMS in Control Panel
> Choose ADD/REMOVE WINDOWS COMPONENTS
> Click on NETWORKING SERVICES and then choose DETAILS
> Make sure 'Internet Gateway Device Discovery and Control Client' is
> checked
> Make sure 'Universal Plug and Play' is also checked.
> Hit OK/APPLY to make sure everything is enabled. Reboot.
> 4) In CONTROL PANEL/NETWORK CONNECTIONS, right click on "Internet
> Connection" and select the Properties command. In the General Tab, click on
> Settings to view current UPnp opened ports. Add the following ports :
> Voice In, your computer IP (192.168.x.x), port 6901, UDP
> Voice Out, your computer IP (192.168.x.x), port 6901, TCP
>
>
>


Top

Re: Try this to resolve the sound problem with Messenger 6.2 and a router by Stephane

Stephane
Sun May 30 11:39:21 CDT 2004

Hi Jonathan,

It's working for me (MSN Messenger 6.2). If I remove one of the "hard-coded"
UPnP configuration ("Voice In" or "Voice Out", see my original message), I
cannot hear other people ("Voice In") or other people cannot hear me ("Voice
Out"). It's strange but it's working :-)

Stephan

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:%239nwcEmREHA.3420@TK2MSFTNGP11.phx.gbl...
> Hi Stephanie,
>
> This is fine, except for the last part regarding port 6901. Port 6901 has
*not* been used
> for audio conversations since MSN Messenger 3.x! Messenger uses dynamic
ports (which will
> automatically be forwarded and opened using UPnP where necessary) between
5004 through 65535
> UDP.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
>
> "Stephane" <NoName@NoName.com> wrote in message
news:e5imfIlREHA.3528@TK2MSFTNGP09.phx.gbl...
> > My configuration:
> > WinXP Pro
> > Linksys WRT54G with UPnp enable
> > MSN Messenger 6.2
> > Messenger detect the router is UPnP : Tools/Options/Connection
Tab/Advanced
> > connection information message is "You are connected to the internet
through
> > a UPnP port restricted NAT"
> >
> > ...But no sound!!!
> >
> > Try this (it worked for me)
> >
> > 1) Verify SSDP Discovery Service is Running
> > 2) Verify Universal Plug and Play Service is Running
> > 3) Internet Gateway Device and Control Client is enabled.
> > How to install it :
> > Go to ADD/REMOVE PROGRAMS in Control Panel
> > Choose ADD/REMOVE WINDOWS COMPONENTS
> > Click on NETWORKING SERVICES and then choose DETAILS
> > Make sure 'Internet Gateway Device Discovery and Control Client'
is
> > checked
> > Make sure 'Universal Plug and Play' is also checked.
> > Hit OK/APPLY to make sure everything is enabled. Reboot.
> > 4) In CONTROL PANEL/NETWORK CONNECTIONS, right click on "Internet
> > Connection" and select the Properties command. In the General Tab, click
on
> > Settings to view current UPnp opened ports. Add the following ports :
> > Voice In, your computer IP (192.168.x.x), port 6901, UDP
> > Voice Out, your computer IP (192.168.x.x), port 6901, TCP
> >
> >
> >
>
>


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