anonymous
Sun Jul 04 23:29:39 CDT 2004
Dear Jonathan ...
My network enviroment have a squid proxy server..everyone
use this proxy connect to internet..
I discovered the people who use this proxy can't login MSN
rencently..
And i can make sure the user can passthrought this proxy
use TCP 1863 port..
I try every step that your suggestions below..
It's still can't login...
Help me please...
Kevin..
>-----Original Message-----
>Greetings,
>
>There are some minor difficulties with the Messenger
service currently that will be
>preventing a small minority of users from signing in.
>
>If you are part of this minority, you may find it more
handy to use a web-based Messenger
>client for the time being:
>
http://www.wbmsn.net
>
http://www.e-messenger.net
>
http://www.msn2go.com
>
http://www.msn2web.com
>
>Also, a number of software firewalls and proxies may be
forcing you to connect using the
>method that is currently not functioning. If this is the
case, make sure that your software
>firewall has given Messenger full access to the Internet
connection and if you've forced
>Messenger to use a proxy, try turning it off (this will
only work of course, if you can
>connect without a proxy). To turn off the proxy setting,
open up the main Messenger window,
>click the Tools menu, then Options, then Connection tab,
uncheck "I use a proxy server" and
>then click OK.
>
>Also, here are some suggestions (assuming you're not in
this minority of users):
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try
signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button, and
when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>____________________________________________
>Jonathan Kay
>Microsoft MVP - MSN Messenger/Windows Messenger
>Associate Expert
>
http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources -
http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004
Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>"abdul aziz khan" <khattaki99@hotmail.com> wrote in
message
>news:2630101c46223$843eebb0$a401280a@phx.gbl...
>>i am getting this 0x81000302 error code everytime i try
to
>> sign to MSN due to which i have been unable to use my
MSN
>> for more than 2 weeks now. plz not that i am using net
via
>> cable and i am behind a firewall. plz help me!!!
>
>
>.
>