my friend is the one who can't go to:

http://register.pasport.net/contactus.srf

and has trouble when she goes here:

http://support.msn.com/contactus_emailsupport.aspx?
productkey=messenger&ct=eform free


she gets this error message when submitting query:

Unregistered Eform source.
DCOPS tracking code : E234GH138.89.151.2622222U

can u please help her.

I posted her problem on here a while ago and u said msn
can fix it. Here problem is that when she signs into msn
messenger she gets this:

"Signing in to .NET Messenger Service failed because
account permissions could not be verified. 0x81000359"


Could u please tell me what to do to fix it or could u fix
it. Her email address is:

Gordielocks@msn.com

THANKS IN ADVANCE