I am having problems signing into my msn messenger. the
following appears- "We were unable to sign you in to .NET
Messenger Service, possibly because of a problem with the
service or with your Internet connection. Please make
sure that you are connected to the Internet. 0x81000301"
I am using windows xp, on a broadband connection. I have
already tried all the following on the recomendation of a
friend-
1. The date on your computer needs to be set properly --
double click the
clock verify that the time and date are set.
2. If your password information is not saved, verify that
you are typing it
in with the correct case (uppercase or lowercase).
3. Change your password here:
http://memberservicesnet.passport.com/memberservice.srf
to something smaller (under 10-12 characters)
4. If you use a firewall (like ZoneAlarm, Norton Internet
Security etc. ),
it's possible that Messenger doesn't have the correct
rights to access the Internet,
especially since you upgraded. You may need to re/add
Messenger to the allowed list of programs
in your firewall if this is the case.
5. If you disabled your firewall in the past, it still
may be blocking
Messenger -- try restarting it and see if that helps the
situation. You also might try
uninstalling an installed firewall, to verify that it
isn't causing a problem (even if it is
disabled).
6. Clear your IE cache and cookies -- open Internet
Explorer, click the
Tools menu, then Internet Options, then click the Delete
Files button, and when that's
complete click the Delete Cookies button.
7. Check your IE Security settings -- open Internet
Explorer, click the
Tools menu, then Internet Options, then Advanced tab,
scroll to the Security section, and
verify that "Check for server certificate revocation" is
unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. On the "Tools" menu in Internet Explorer,
click "Internet Options" then click on "Connections" then
click on "settings" and make sure all the 3 check boxes
are UNTICKED then click OK.
PLEASE HELP! i dont know what to do