error 0x8100301

left message last night did not leave you enough info
when i try to log into msn messenger or msn mail I get
error message 0x8100301 have tried typing in regsvr32
softpub.dll and it will not take it. had this problem
before i installed norton 2005 . hope you can help me
need step by step help. thanks in advance

Raybo
Thu Nov 11 05:37:14 CST 2004

Are you running a firewall ( daft if your not ) i have a feeling you "may"
be running Norton Firewall which appears to have a few "issues"... obviously
if you are check to make sure Messenger has access in your firewall settings
and see if that works. The alternative would be to install a different
firewall ( zone alarm is free ) then disable your current one to see if that
solves the problem.




"karen" <anonymous@discussions.microsoft.com> wrote in message
news:1bc501c4c7b4$e192ee00$a501280a@phx.gbl...
> left message last night did not leave you enough info
> when i try to log into msn messenger or msn mail I get
> error message 0x8100301 have tried typing in regsvr32
> softpub.dll and it will not take it. had this problem
> before i installed norton 2005 . hope you can help me
> need step by step help. thanks in advance

Raybo
Thu Nov 11 05:48:05 CST 2004

Oh, by the way the error code means as follows:-
0x81000301
The Winsock layer could not establish a connection.
Obviously something to do with your firewall i would suggest.


"karen" <anonymous@discussions.microsoft.com> wrote in message
news:1bc501c4c7b4$e192ee00$a501280a@phx.gbl...
> left message last night did not leave you enough info
> when i try to log into msn messenger or msn mail I get
> error message 0x8100301 have tried typing in regsvr32
> softpub.dll and it will not take it. had this problem
> before i installed norton 2005 . hope you can help me
> need step by step help. thanks in advance

Jonathan
Thu Nov 11 06:28:01 CST 2004

Greetings Karen,

Here are some suggestions you should check/try if you haven't already:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


"karen" <anonymous@discussions.microsoft.com> wrote in message
news:1bc501c4c7b4$e192ee00$a501280a@phx.gbl...
> left message last night did not leave you enough info
> when i try to log into msn messenger or msn mail I get
> error message 0x8100301 have tried typing in regsvr32
> softpub.dll and it will not take it. had this problem
> before i installed norton 2005 . hope you can help me
> need step by step help. thanks in advance

Moe
Thu Nov 11 10:34:06 CST 2004

On Thu, 11 Nov 2004 07:28:01 -0500, "Jonathan Kay [MVP]"
<msnewsreplies@jonathankay.com> wrote:

>Greetings Karen,
>
>Here are some suggestions you should check/try if you haven't already:

Jonathan,

You post this message over and over, but from what I have seen, the
suggestions you offer are of no assistance to most of the posters who
have this problem. You did not respond to a previous question I posed
to you about this problem. I am more than willing to do in-depth
troubleshooting of this failure to connect, if I can find someone on
the software provider end that is willing and knowledgeable enough to
provide assistance.

So, waddyasay?

anonymous
Thu Nov 11 16:55:56 CST 2004

d/l and run this:]

http://www.hometownohio.com/faq/files/WinsockXPFix.exe

(Click on FIX)

now try sign in

>-----Original Message-----
>Oh, by the way the error code means as follows:-
>0x81000301
>The Winsock layer could not establish a connection.
>Obviously something to do with your firewall i would
suggest.
>
>
>"karen" <anonymous@discussions.microsoft.com> wrote in
message
>news:1bc501c4c7b4$e192ee00$a501280a@phx.gbl...
>> left message last night did not leave you enough info
>> when i try to log into msn messenger or msn mail I get
>> error message 0x8100301 have tried typing in regsvr32
>> softpub.dll and it will not take it. had this problem
>> before i installed norton 2005 . hope you can help me
>> need step by step help. thanks in advance
>
>
>.
>