I am running MSN Messenger 6.1 on XP pro. I am in Florida
communicating to Colombia SA which has XP home with MSN
Messenger 6.1 also. I have a cable modem and the person
in Colombia is using a 56 K modem. We can start up a
conversation using web cam and it works fine for a while
then disconnects. We click on Web Cam and start over
again but then get disconnected again after a while. We
tried using video conference and it is better but still
disconnects occasionally (video quality is worse with
video conference). The audio is good and does not
disconnect. Is it possible that because of the distance
involved there are many routers that might have fire walls
that can cause this type of disconnect problem. Any
assistance will be greatly appreciated because this is
driving us crazy....

Web Cam disconnets randomly by Delilah

Delilah
Sat Dec 13 14:00:55 CST 2003

maybe related to:

. Reply (E-mail) Forward (E-mail)

Subject: Re: IN-and-OUT of Messenger 6.1
From: "Jonathan Kay [MVP]"
<msnewsreplies@jonathankay.com> Sent: 12/9/2003 12:12:41
PM




Greetings Dmitry,

As a quick solution (note that this will remove your
custom emoticons, display pictures,
etc.), close MSN Messenger (right-click its icon in the
system tray/notification area, by the
clock and choose Exit).

Then if you're using Windows 98 or Windows Millennium
Edition (ME), click Start, then Run,
type:
%windir%
and click OK.
The Windows folder should then open, you then may need to
click the "Show Files" or "View the
entire contents of this folder" links to actually show
what's currently in the folder. Then
double-click the Application Data folder, then double-
click the Microsoft folder, then
right-click the MSN Messenger folder, choose Delete and
then confirm the operation.
Note: if you're using Profiles with Windows 98/ME, you'll
need to go to the Profiles folder,
choose your username and then go to the Application Data
folder (then continue with the same
process). If you don't know if you have Profiles setup,
most likely you do not (if you don't
have Profiles folder in the \Windows folder, then you
aren't).

If you're using Windows 2000 or Windows XP, click Start,
then Run, type:
%appdata%\microsoft
and click OK.
Then right-click the MSN Messenger folder, choose Delete,
and then confirm the operation.

After you've removed the MSN Messenger folder, simply
restart MSN Messenger by going to the
Start button, (All) Programs, and MSN Messenger 6.1.
Then try signing in again.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Dmitry Grenader" <anonymous@discussions.microsoft.com>
wrote in message
news:010001c3be75$5d406c20$a301280a@phx.gbl...
> I just updated to Messenger 6.1, and now upon sign-in,
it
> immediately kicks me out. Help!


>-----Original Message-----
>I am running MSN Messenger 6.1 on XP pro. I am in
Florida
>communicating to Colombia SA which has XP home with MSN
>Messenger 6.1 also. I have a cable modem and the person
>in Colombia is using a 56 K modem. We can start up a
>conversation using web cam and it works fine for a while
>then disconnects. We click on Web Cam and start over
>again but then get disconnected again after a while. We
>tried using video conference and it is better but still
>disconnects occasionally (video quality is worse with
>video conference). The audio is good and does not
>disconnect. Is it possible that because of the distance
>involved there are many routers that might have fire
walls
>that can cause this type of disconnect problem. Any
>assistance will be greatly appreciated because this is
>driving us crazy....
>.
>