when i try to log into msn messenger or msn mail I get
error message 0x8100301 have tried typing in regsvr32
softpub.dll
thankyou

Re: cant get messenger by Raybo

Raybo
Thu Nov 11 05:38:24 CST 2004

hi, read my reply to Karen below. it may help you too hopefully.



<tinaward912@msn.com> wrote in message
news:5d6d01c4c7dd$794ff6c0$a301280a@phx.gbl...
> when i try to log into msn messenger or msn mail I get
> error message 0x8100301 have tried typing in regsvr32
> softpub.dll
> thankyou



Re: cant get messenger by Jonathan

Jonathan
Thu Nov 11 06:27:47 CST 2004

Greetings,

Here are some suggestions you should check/try if you haven't already:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


<tinaward912@msn.com> wrote in message news:5d6d01c4c7dd$794ff6c0$a301280a@phx.gbl...
> when i try to log into msn messenger or msn mail I get
> error message 0x8100301 have tried typing in regsvr32
> softpub.dll
> thankyou



Re: cant get messenger by phroggie

phroggie
Fri Nov 12 20:55:02 CST 2004

ok i spent a long time trying to find and figure this out...then downloaded
messenger again only to have same thing happen during install...this is what
it says...

during install popupwindow says could not open key:
unknown.installer/assemblies/global verify that you have suffcient access to
that key or contact your support personnell
then i click ok and it rolls back the download and then get
ms messenger setup has failed with error code"1603" please go to msn
messenger website and download the software from there.

i have done this several times and get same thing...can't get a helpful
answer from my internet provider...last time he told me i needed xp for
messenger to work...please help...i miss my chatting buddies...ps. been like
this for six months...thanks

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> Here are some suggestions you should check/try if you haven't already:
>
> 1. The date on your computer needs to be set properly -- double click the clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
> something smaller (under 10-12 characters), then try signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet, especially since you
> upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
> restarting it and see if that helps the situation. You also might try uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
> Internet Options, then click the Delete Files button, and when that's complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
>
> <tinaward912@msn.com> wrote in message news:5d6d01c4c7dd$794ff6c0$a301280a@phx.gbl...
> > when i try to log into msn messenger or msn mail I get
> > error message 0x8100301 have tried typing in regsvr32
> > softpub.dll
> > thankyou
>
>
>

Re: cant get messenger by anonymous

anonymous
Sat Nov 13 19:05:34 CST 2004

try sign in here:

http://webmessenger.msn.com


or www.msn2go.com





also try making a NEW hotmail account by going here:

www.hotmail.com

click on NEW ACCOUNT SIGNUP

now try sign in

>-----Original Message-----
>ok i spent a long time trying to find and figure this
out...then downloaded
>messenger again only to have same thing happen during
install...this is what
>it says...
>
>during install popupwindow says could not open key:
>unknown.installer/assemblies/global verify that you have
suffcient access to
>that key or contact your support personnell
>then i click ok and it rolls back the download and then
get
>ms messenger setup has failed with error code"1603"
please go to msn
>messenger website and download the software from there.
>
>i have done this several times and get same thing...can't
get a helpful
>answer from my internet provider...last time he told me i
needed xp for
>messenger to work...please help...i miss my chatting
buddies...ps. been like
>this for six months...thanks
>
>"Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Here are some suggestions you should check/try if you
haven't already:
>>
>> 1. The date on your computer needs to be set properly -
- double click the clock verify that
>> the time and date are set.
>> 2. If your password information is not saved, verify
that you are typing it in with the
>> correct case (uppercase or lowercase).
>> 3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>> something smaller (under 10-12 characters), then try
signing in again.
>> 4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>> that Messenger doesn't have the correct rights to
access the Internet, especially since you
>> upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>> if this is the case.
>> 5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>> restarting it and see if that helps the situation. You
also might try uninstalling an
>> installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>> 6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>> Internet Options, then click the Delete Files button,
and when that's complete click the
>> Delete Cookies button.
>> 7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>> Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>> for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>> 3.0' is checked, then click OK.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004
Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>>
>> <tinaward912@msn.com> wrote in message
news:5d6d01c4c7dd$794ff6c0$a301280a@phx.gbl...
>> > when i try to log into msn messenger or msn mail I get
>> > error message 0x8100301 have tried typing in regsvr32
>> > softpub.dll
>> > thankyou
>>
>>
>>
>.
>

Re: cant get messenger by Raybo

Raybo
Sat Nov 13 19:07:31 CST 2004

1) Click Start > Run
2) Type msiexec /unreg and press enter and wait until it appears to have
finished.
3) Go back to Start > Run
4) Type msiexec /regserver and press enter.
5) Try to install MSN Messenger 6 again. Good luck





"phroggie" <phroggie@discussions.microsoft.com> wrote in message
news:9C3E759E-77EE-493E-B31D-B18E98142A1D@microsoft.com...
> ok i spent a long time trying to find and figure this out...then
> downloaded
> messenger again only to have same thing happen during install...this is
> what
> it says...
>
> during install popupwindow says could not open key:
> unknown.installer/assemblies/global verify that you have suffcient access
> to
> that key or contact your support personnell
> then i click ok and it rolls back the download and then get
> ms messenger setup has failed with error code"1603" please go to msn
> messenger website and download the software from there.
>
> i have done this several times and get same thing...can't get a helpful
> answer from my internet provider...last time he told me i needed xp for
> messenger to work...please help...i miss my chatting buddies...ps. been
> like
> this for six months...thanks
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Here are some suggestions you should check/try if you haven't already:
>>
>> 1. The date on your computer needs to be set properly -- double click
>> the clock verify that
>> the time and date are set.
>> 2. If your password information is not saved, verify that you are typing
>> it in with the
>> correct case (uppercase or lowercase).
>> 3. Change your password @
>> http://memberservicesnet.passport.com/memberservice.srf to
>> something smaller (under 10-12 characters), then try signing in again.
>> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security
>> etc. ), it's possible
>> that Messenger doesn't have the correct rights to access the Internet,
>> especially since you
>> upgraded. You may need to re/add Messenger to the allowed list of
>> programs in your firewall
>> if this is the case.
>> 5. If you disabled your firewall in the past, it still may be blocking
>> Messenger -- try
>> restarting it and see if that helps the situation. You also might try
>> uninstalling an
>> installed firewall, to verify that it isn't causing a problem (even if it
>> is disabled).
>> 6. Clear your IE cache and cookies -- open Internet Explorer, click the
>> Tools menu, then
>> Internet Options, then click the Delete Files button, and when that's
>> complete click the
>> Delete Cookies button.
>> 7. Check your IE Security settings -- open Internet Explorer, click the
>> Tools menu, then
>> Internet Options, then Advanced tab, scroll to the Security section, and
>> verify that "Check
>> for server certificate revocation" is unchecked. Also verify that 'Use
>> SSL 2.0' and Use SSL
>> 3.0' is checked, then click OK.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>>
>> <tinaward912@msn.com> wrote in message
>> news:5d6d01c4c7dd$794ff6c0$a301280a@phx.gbl...
>> > when i try to log into msn messenger or msn mail I get
>> > error message 0x8100301 have tried typing in regsvr32
>> > softpub.dll
>> > thankyou
>>
>>
>>



Re: cant get messenger by Raybo

Raybo
Sat Nov 13 19:08:51 CST 2004

1) Click Start > Run
2) Type msiexec /unreg and press enter and wait until it appears to have
finished.
3) Go back to Start > Run
4) Type msiexec /regserver and press enter.
5) Try to install MSN Messenger 6 again. Good luck




"phroggie" <phroggie@discussions.microsoft.com> wrote in message
news:9C3E759E-77EE-493E-B31D-B18E98142A1D@microsoft.com...
> ok i spent a long time trying to find and figure this out...then
> downloaded
> messenger again only to have same thing happen during install...this is
> what
> it says...
>
> during install popupwindow says could not open key:
> unknown.installer/assemblies/global verify that you have suffcient access
> to
> that key or contact your support personnell
> then i click ok and it rolls back the download and then get
> ms messenger setup has failed with error code"1603" please go to msn
> messenger website and download the software from there.
>
> i have done this several times and get same thing...can't get a helpful
> answer from my internet provider...last time he told me i needed xp for
> messenger to work...please help...i miss my chatting buddies...ps. been
> like
> this for six months...thanks
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Here are some suggestions you should check/try if you haven't already:
>>
>> 1. The date on your computer needs to be set properly -- double click
>> the clock verify that
>> the time and date are set.
>> 2. If your password information is not saved, verify that you are typing
>> it in with the
>> correct case (uppercase or lowercase).
>> 3. Change your password @
>> http://memberservicesnet.passport.com/memberservice.srf to
>> something smaller (under 10-12 characters), then try signing in again.
>> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security
>> etc. ), it's possible
>> that Messenger doesn't have the correct rights to access the Internet,
>> especially since you
>> upgraded. You may need to re/add Messenger to the allowed list of
>> programs in your firewall
>> if this is the case.
>> 5. If you disabled your firewall in the past, it still may be blocking
>> Messenger -- try
>> restarting it and see if that helps the situation. You also might try
>> uninstalling an
>> installed firewall, to verify that it isn't causing a problem (even if it
>> is disabled).
>> 6. Clear your IE cache and cookies -- open Internet Explorer, click the
>> Tools menu, then
>> Internet Options, then click the Delete Files button, and when that's
>> complete click the
>> Delete Cookies button.
>> 7. Check your IE Security settings -- open Internet Explorer, click the
>> Tools menu, then
>> Internet Options, then Advanced tab, scroll to the Security section, and
>> verify that "Check
>> for server certificate revocation" is unchecked. Also verify that 'Use
>> SSL 2.0' and Use SSL
>> 3.0' is checked, then click OK.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>>
>> <tinaward912@msn.com> wrote in message
>> news:5d6d01c4c7dd$794ff6c0$a301280a@phx.gbl...
>> > when i try to log into msn messenger or msn mail I get
>> > error message 0x8100301 have tried typing in regsvr32
>> > softpub.dll
>> > thankyou
>>
>>
>>