Hello

This is my first time in this newsgroup so apologies if I am raising a
subject that has been dealt with before.

I have a business computer running Windows 2000 Professional, Service
Pack 4 with all updates installed plus anti-virus, malware programs
running. All running nicely and kept up-to-date.

This computer has just had MSN Messenger (Version 6.2) installed on it
but the main user cannot log in. The error message is the "popular"
0x81000370 sign in error. I have tried many solutions posted on the
internet without success.
Messenger has been re-downloaded & reinstalled many times.

It is only the 2000 computer with the problem and no users can log into
MSN Messenger on
that computer. No problem logging in on the two other computers (they
use XP Pro) in this small network.

The 2000 computer is the server and has the router/firewall attached to
it. It is connected to the internet using a broadband cable connection.

I know this is a pretty vague question but I am wondering if anyone has
solved this login problem and what they used to do so. There seems to be
hundreds of possible solutions out there but I am interested to hear
from anyone who has actually fixed this pain in the neck problem that I
have spent hours on.

Any help appreciated.

--
Regards
Echy

Greetings from Melbourne, Australia
www.thatsmelbourne.com.au

Re: 0x81000370 Sign in Error by Jabez

Jabez
Fri Mar 18 06:46:45 CST 2005

Echy,

Please view
http://www.msn-problems.com/solve-msn-messenger-problem/sign-in/msn-messenger-sign-in-0x81000370.php

Let us know if that fixes your problem.

--
Jabez Gan
Give me a chance, Let me help you!
http://www.blizhosting.com


<user@domain.invalid> wrote in message
news:Opm70V6KFHA.3296@TK2MSFTNGP15.phx.gbl...
> Hello
>
> This is my first time in this newsgroup so apologies if I am raising a
> subject that has been dealt with before.
>
> I have a business computer running Windows 2000 Professional, Service Pack
> 4 with all updates installed plus anti-virus, malware programs running.
> All running nicely and kept up-to-date.
>
> This computer has just had MSN Messenger (Version 6.2) installed on it but
> the main user cannot log in. The error message is the "popular" 0x81000370
> sign in error. I have tried many solutions posted on the internet without
> success.
> Messenger has been re-downloaded & reinstalled many times.
>
> It is only the 2000 computer with the problem and no users can log into
> MSN Messenger on
> that computer. No problem logging in on the two other computers (they use
> XP Pro) in this small network.
>
> The 2000 computer is the server and has the router/firewall attached to
> it. It is connected to the internet using a broadband cable connection.
>
> I know this is a pretty vague question but I am wondering if anyone has
> solved this login problem and what they used to do so. There seems to be
> hundreds of possible solutions out there but I am interested to hear from
> anyone who has actually fixed this pain in the neck problem that I have
> spent hours on.
>
> Any help appreciated.
>
> --
> Regards
> Echy
>
> Greetings from Melbourne, Australia
> www.thatsmelbourne.com.au



Re: 0x81000370 Sign in Error by anonymous

anonymous
Fri Mar 18 15:26:53 CST 2005

First, try the following: click start, then on run. Type:
regsvr32 softpub.dll and press enter.
If MSN Messenger does not work yet after this, you can try
closing Messenger then go to www.passport.net with Internet
Explorer (also if you normally use another webbrowser)
then click on the sign in button, you may get a
certificate dialog.
Accept the certificate, now if you start MSN Messenger it
should work.
If you did not get the certificate dialog and MSN
Messenger still does not work,
open the advanced settings dialog in Internet Explorer by
clicking on the Tools - Internet options menu and
then go to the advanced tab. Go down to the security
section and make sure use SSL 2.0 and use SSL 3.0 are both
checked.

courtesy of jonathan kay







Click on START, then RUN, then copy and paste this command:

regsvr32 softpub.dll wintrust.dll initpki.dll dssenh.dll
rsaenh.dll gpkcsp.dll sccbase.dll slbcsp.dll cryptdlg.dll


(this is one command. its all in one)

Click OK, open up MSN and it *should* work.

>-----Original Message-----
>Echy,
>
>Please view
>http://www.msn-problems.com/solve-msn-messenger-
problem/sign-in/msn-messenger-sign-in-0x81000370.php
>
>Let us know if that fixes your problem.
>
>--
>Jabez Gan
>Give me a chance, Let me help you!
>http://www.blizhosting.com
>
>
><user@domain.invalid> wrote in message
>news:Opm70V6KFHA.3296@TK2MSFTNGP15.phx.gbl...
>> Hello
>>
>> This is my first time in this newsgroup so apologies if
I am raising a
>> subject that has been dealt with before.
>>
>> I have a business computer running Windows 2000
Professional, Service Pack
>> 4 with all updates installed plus anti-virus, malware
programs running.
>> All running nicely and kept up-to-date.
>>
>> This computer has just had MSN Messenger (Version 6.2)
installed on it but
>> the main user cannot log in. The error message is
the "popular" 0x81000370
>> sign in error. I have tried many solutions posted on
the internet without
>> success.
>> Messenger has been re-downloaded & reinstalled many
times.
>>
>> It is only the 2000 computer with the problem and no
users can log into
>> MSN Messenger on
>> that computer. No problem logging in on the two other
computers (they use
>> XP Pro) in this small network.
>>
>> The 2000 computer is the server and has the
router/firewall attached to
>> it. It is connected to the internet using a broadband
cable connection.
>>
>> I know this is a pretty vague question but I am
wondering if anyone has
>> solved this login problem and what they used to do so.
There seems to be
>> hundreds of possible solutions out there but I am
interested to hear from
>> anyone who has actually fixed this pain in the neck
problem that I have
>> spent hours on.
>>
>> Any help appreciated.
>>
>> --
>> Regards
>> Echy
>>
>> Greetings from Melbourne, Australia
>> www.thatsmelbourne.com.au
>
>
>.
>

Re: 0x81000370 Sign in Error by user

user
Sun Mar 20 06:11:29 CST 2005

anonymous@discussions.microsoft.com wrote:
> First, try the following: click start, then on run. Type:
> regsvr32 softpub.dll and press enter.
> If MSN Messenger does not work yet after this, you can try
> closing Messenger then go to www.passport.net with Internet
> Explorer (also if you normally use another webbrowser)
> then click on the sign in button, you may get a
> certificate dialog.
> Accept the certificate, now if you start MSN Messenger it
> should work.
> If you did not get the certificate dialog and MSN
> Messenger still does not work,
> open the advanced settings dialog in Internet Explorer by
> clicking on the Tools - Internet options menu and
> then go to the advanced tab. Go down to the security
> section and make sure use SSL 2.0 and use SSL 3.0 are both
> checked.
>
> courtesy of jonathan kay
>
>
>
>
>
>
>
> Click on START, then RUN, then copy and paste this command:
>
> regsvr32 softpub.dll wintrust.dll initpki.dll dssenh.dll
> rsaenh.dll gpkcsp.dll sccbase.dll slbcsp.dll cryptdlg.dll
>
>
> (this is one command. its all in one)
>
> Click OK, open up MSN and it *should* work.
>
>
>>-----Original Message-----
>>Echy,
>>
>>Please view
>>http://www.msn-problems.com/solve-msn-messenger-
>
> problem/sign-in/msn-messenger-sign-in-0x81000370.php
>
>>Let us know if that fixes your problem.
>>
>>--
>>Jabez Gan
>>Give me a chance, Let me help you!
>>http://www.blizhosting.com
>>
>>
>><user@domain.invalid> wrote in message
>>news:Opm70V6KFHA.3296@TK2MSFTNGP15.phx.gbl...
>>
>>>Hello
>>>
>>>This is my first time in this newsgroup so apologies if
>
> I am raising a
>
>>>subject that has been dealt with before.
>>>
>>>I have a business computer running Windows 2000
>
> Professional, Service Pack
>
>>>4 with all updates installed plus anti-virus, malware
>
> programs running.
>
>>>All running nicely and kept up-to-date.
>>>
>>>This computer has just had MSN Messenger (Version 6.2)
>
> installed on it but
>
>>>the main user cannot log in. The error message is
>
> the "popular" 0x81000370
>
>>>sign in error. I have tried many solutions posted on
>
> the internet without
>
>>>success.
>>>Messenger has been re-downloaded & reinstalled many
>
> times.
>
>>>It is only the 2000 computer with the problem and no
>
> users can log into
>
>>>MSN Messenger on
>>>that computer. No problem logging in on the two other
>
> computers (they use
>
>>>XP Pro) in this small network.
>>>
>>>The 2000 computer is the server and has the
>
> router/firewall attached to
>
>>>it. It is connected to the internet using a broadband
>
> cable connection.
>
>>>I know this is a pretty vague question but I am
>
> wondering if anyone has
>
>>>solved this login problem and what they used to do so.
>
> There seems to be
>
>>>hundreds of possible solutions out there but I am
>
> interested to hear from
>
>>>anyone who has actually fixed this pain in the neck
>
> problem that I have
>
>>>spent hours on.
>>>
>>>Any help appreciated.
>>>
>>>--
>>>Regards
>>>Echy
>>>
>>>Greetings from Melbourne, Australia
>>>www.thatsmelbourne.com.au
>>
>>
>>.
>>

I am happy to say that the problem is fixed! :) The simple answer for
me was to do the following:-

click start, then on run. Type: regsvr32 softpub.dll and press enter.

Many thanks to the following for their help. The original post is set
out at the end of this posting - with thanks to Jud in
"alt.os.windows2000" who reminded me to post the problem to
"microsoft.public.msn.messenger" as well as to the person who posted the
message below and to Jonathan Kay who apparently originally supplied the
solutions. Much appreciated.

--
Regards
Echy

Greetings from Melbourne, Australia
www.thatsmelbourne.com.au

Subject: Re: 0x81000370 Sign in Error
Date: Fri, 18 Mar 2005 13:26:53 -0800
From: <anonymous@discussions.microsoft.com>
Newsgroups: microsoft.public.msn.messenger
References: <Opm70V6KFHA.3296@TK2MSFTNGP15.phx.gbl>
<uoGENi7KFHA.3928@TK2MSFTNGP09.phx.gbl>

First, try the following: click start, then on run. Type:
regsvr32 softpub.dll and press enter.
If MSN Messenger does not work yet after this, you can try
closing Messenger then go to www.passport.net with Internet
Explorer (also if you normally use another webbrowser)
then click on the sign in button, you may get a
certificate dialog.
Accept the certificate, now if you start MSN Messenger it
should work.
If you did not get the certificate dialog and MSN
Messenger still does not work,
open the advanced settings dialog in Internet Explorer by
clicking on the Tools - Internet options menu and
then go to the advanced tab. Go down to the security
section and make sure use SSL 2.0 and use SSL 3.0 are both
checked.

courtesy of jonathan kay