Laurel
Thu Sep 15 16:35:02 CDT 2005
Yup! This is what MSN Messenger Support said:
Hello Laurel,
Thank you for writing back to MSN Messenger Technical Support. This is
Carolina and I am here to help you on your concern.
You can download Windows Messenger on your computer by going through
http://www.microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774&DisplayLang=en
and downloading the latest version 5.1 on your Windows 2000 computer. After
you have downloaded Windows Messenger, you are going to be able to use the
Remote Assistance Feature.
Thank you again for contacting MSN Messenger Technical Support. If you need
further assistance with this or any other issue, please feel free to contact
us again.
You can also visit
http://messenger.msn.com/help or
http://support.msn.com
Best Regards,
Carolina
MSN Messenger Technical Support Team
"Jason Tsang" <jason-onlineDEL@ETEmvps.org> wrote in message
news:%23TtNksjuFHA.1256@TK2MSFTNGP10.phx.gbl...
> But I guess since you are using Windows 2000, Remote Assistance is not
> something that is in your OS...
>
> --
> Jason Tsang - Microsoft MVP
>
> Find out about the MS MVP Program -
>
http://mvp.support.microsoft.com/default.aspx
>
> "Jason Tsang" <jason-onlineDEL@ETEmvps.org> wrote in message
> news:%23Rv8PojuFHA.1572@TK2MSFTNGP10.phx.gbl...
> > Get the latest version of Windows Messenger here.
> >
> > Windows Messenger 5.1
> >
http://www.microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774&DisplayLang=en
> >
> > --
> > Jason Tsang - Microsoft MVP
> >
> > Find out about the MS MVP Program -
> >
http://mvp.support.microsoft.com/default.aspx
> >
> > "Name" <name@aol.com> wrote in message
> > news:%236sXeNjuFHA.2064@TK2MSFTNGP09.phx.gbl...
> >>I Have the same problem.
> >>
> >> MSN Messenger 7.5 says I have to update or install windows messenger.
I
> >> installed windows messenger but can't find it, and the link given to
> >> update to windows messenger is a link to WinXP SP2.
> >>
> >>
> >>
> >> "Laurel Conrad" <LaurelC@email.msn.com> wrote in message
> >> news:eJd7tsZuFHA.2568@TK2MSFTNGP15.phx.gbl...
> >>>I am trying to use MSN Messenger from work to connect to one of our
> >>>remote
> >>> sites and do desktop support-type things. We all have Win2K. I am
> >>> behind a
> >>> firewall and the remote site is not.
> >>>
> >>> As I understand it, both computers will need both Windows Messenger
and
> >>> MSN
> >>> Messenger installed BUT.....what do I need to do to get past the
> >>> firewall to
> >>> the remote site?
> >>>
> >>> ANY help you can give me will be GREATLY appreciated.
> >>>
> >>> Laurel
> >>>
> >>>
> >>
> >>
> >
> >
>
>