Sir,

For the past 2 days I can't open my messenger due to some
error messages. Earlier days it came up and after trouble
shoot and it will ok. Now it is not opening. The error
messages are 0x81000306 & 0x8100035b.

2-3 times I uninstalled it and againg installed it but
the same is coming out and removed the registrey items
also.
Can any one have solution for this ?

Appreciated for the help.

Thanks & Regards,

Sibi

Re: MSN Messenger 6.2 error messages by Jonathan

Jonathan
Sun Jul 04 02:06:56 CDT 2004

Greetings Sibi,

There are some minor difficulties with the Messenger service currently that will be
preventing a small minority of users from signing in.

If you are part of this majority, you may find it more handy to use a web-based Messenger
client for the time being:
http://www.wbmsn.net
http://www.e-messenger.net
http://www.msn2go.com
http://www.msn2web.com

Also, here are some suggestions (assuming you're not in this minority of users):
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Sibimon Thomas" <anonymous@discussions.microsoft.com> wrote in message
news:256f801c4618c$50707700$a601280a@phx.gbl...
> Sir,
>
> For the past 2 days I can't open my messenger due to some
> error messages. Earlier days it came up and after trouble
> shoot and it will ok. Now it is not opening. The error
> messages are 0x81000306 & 0x8100035b.
>
> 2-3 times I uninstalled it and againg installed it but
> the same is coming out and removed the registrey items
> also.
> Can any one have solution for this ?
>
> Appreciated for the help.
>
> Thanks & Regards,
>
> Sibi



Re: MSN Messenger 6.2 error messages by Erik

Erik
Sun Jul 04 06:05:08 CDT 2004

It's my Linux IPtables firewall that is suddenly blocking MSN
Messenger...
When I disable that FW, all is well... It's not Zonealarm either...

Erik


On Sun, 4 Jul 2004 03:06:56 -0400, the right honourable "Jonathan Kay
[MVP]" <msnewsreplies@jonathankay.com> wrote:

>Greetings Sibi,
>
>There are some minor difficulties with the Messenger service currently that will be
>preventing a small minority of users from signing in.
>
>If you are part of this majority, you may find it more handy to use a web-based Messenger
>client for the time being:
>http://www.wbmsn.net
>http://www.e-messenger.net
>http://www.msn2go.com
>http://www.msn2web.com
>
>Also, here are some suggestions (assuming you're not in this minority of users):
>1. The date on your computer needs to be set properly -- double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access the Internet, especially since you
>upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
>restarting it and see if that helps the situation. You also might try uninstalling an
>installed firewall, to verify that it isn't causing a problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button, and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>____________________________________________
>Jonathan Kay
>Microsoft MVP - MSN Messenger/Windows Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004 Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>"Sibimon Thomas" <anonymous@discussions.microsoft.com> wrote in message
>news:256f801c4618c$50707700$a601280a@phx.gbl...
>> Sir,
>>
>> For the past 2 days I can't open my messenger due to some
>> error messages. Earlier days it came up and after trouble
>> shoot and it will ok. Now it is not opening. The error
>> messages are 0x81000306 & 0x8100035b.
>>
>> 2-3 times I uninstalled it and againg installed it but
>> the same is coming out and removed the registrey items
>> also.
>> Can any one have solution for this ?
>>
>> Appreciated for the help.
>>
>> Thanks & Regards,
>>
>> Sibi
>