Hi,

I the last couple of days I started experiencing problems with my MSN
Messenger 6.2. Whenever I click on Audio, the program hangs and I have to
close it. When closing I get the following Error Signature:

szAppName : msnmsgr.exe szAppVer : 6.2.0.137 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

However, if I click on Video, everything works fine. I
uninstalled/reinstalled the program, but to no avail.

Any ideas as to why is this happening?

Thanks,
George

Re: Messenger crashes by Jonathan

Jonathan
Fri Nov 12 10:53:06 CST 2004

Greetings George,

Have you gone through the Audio/Video Tuning Wizard recently? If not, click the Tools menu,
then Audio/Video Tuning Wizard.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"George S." <GeorgeS@discussions.microsoft.com> wrote in message
news:F79013AB-B312-42AF-8E14-7B46D82F4FBE@microsoft.com...
> Hi,
>
> I the last couple of days I started experiencing problems with my MSN
> Messenger 6.2. Whenever I click on Audio, the program hangs and I have to
> close it. When closing I get the following Error Signature:
>
> szAppName : msnmsgr.exe szAppVer : 6.2.0.137 szModName : hungapp
> szModVer : 0.0.0.0 offset : 00000000
>
> However, if I click on Video, everything works fine. I
> uninstalled/reinstalled the program, but to no avail.
>
> Any ideas as to why is this happening?
>
> Thanks,
> George
>



Re: Messenger crashes by GeorgeS

GeorgeS
Fri Nov 12 11:31:04 CST 2004

Hi Jonathan,

The program (MSN Messenger 6.0) crashes every time I try to access the
Audio/Video Tuning Wizard. Is there a way to access it other than through
Messenger?

George

"Jonathan Kay [MVP]" wrote:

> Greetings George,
>
> Have you gone through the Audio/Video Tuning Wizard recently? If not, click the Tools menu,
> then Audio/Video Tuning Wizard.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "George S." <GeorgeS@discussions.microsoft.com> wrote in message
> news:F79013AB-B312-42AF-8E14-7B46D82F4FBE@microsoft.com...
> > Hi,
> >
> > I the last couple of days I started experiencing problems with my MSN
> > Messenger 6.2. Whenever I click on Audio, the program hangs and I have to
> > close it. When closing I get the following Error Signature:
> >
> > szAppName : msnmsgr.exe szAppVer : 6.2.0.137 szModName : hungapp
> > szModVer : 0.0.0.0 offset : 00000000
> >
> > However, if I click on Video, everything works fine. I
> > uninstalled/reinstalled the program, but to no avail.
> >
> > Any ideas as to why is this happening?
> >
> > Thanks,
> > George
> >
>
>
>

Re: Messenger crashes by Jonathan

Jonathan
Fri Nov 12 12:53:06 CST 2004

Hi George,

It sounds like something might be up with the drivers you're using for your audio device.
What you may want to do is check WindowsUpdate to see if there are some others:
http://windowsupdate.microsoft.com
or go to the sound card manufacturer or OEM (like Dell, etc.) site to see if there are any
updated drivers.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"George S." <GeorgeS@discussions.microsoft.com> wrote in message
news:A700FB4D-F373-4F2B-AFBB-5D95FB421656@microsoft.com...
> Hi Jonathan,
>
> The program (MSN Messenger 6.0) crashes every time I try to access the
> Audio/Video Tuning Wizard. Is there a way to access it other than through
> Messenger?
>
> George
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings George,
>>
>> Have you gone through the Audio/Video Tuning Wizard recently? If not, click the Tools
>> menu,
>> then Audio/Video Tuning Wizard.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - MSN Messenger/Windows Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "George S." <GeorgeS@discussions.microsoft.com> wrote in message
>> news:F79013AB-B312-42AF-8E14-7B46D82F4FBE@microsoft.com...
>> > Hi,
>> >
>> > I the last couple of days I started experiencing problems with my MSN
>> > Messenger 6.2. Whenever I click on Audio, the program hangs and I have to
>> > close it. When closing I get the following Error Signature:
>> >
>> > szAppName : msnmsgr.exe szAppVer : 6.2.0.137 szModName : hungapp
>> > szModVer : 0.0.0.0 offset : 00000000
>> >
>> > However, if I click on Video, everything works fine. I
>> > uninstalled/reinstalled the program, but to no avail.
>> >
>> > Any ideas as to why is this happening?
>> >
>> > Thanks,
>> > George
>> >
>>
>>
>>