MSN Messenger auto sign-in with Norton Internet Security

I'm using WLM (previously MSN Messenger 7.5) with Norton Internet Security
2005 anti-spyware edition.

With the automatic sign-in option selected, MSN Messenger sign-in always
fails at boot-up or login but always succeeds manually a few seconds later.

I can ensure that login always succeeds by removing the "Block access to
secure sites" default firewall rule.

From this I deduce that MSN Messenger is trying to sign in before NIS has
fully loaded, at a time when only default firewall rules are available.
Because of the blocking rule above, the sign-in fails.

A few seconds later, when the program rules are available, MSN Messenger is
allowed the access it needs and sign-in proceeds OK.

Has anyone else seen this behaviour and found a solution?

Thanks

JB

Daveswizard
Tue Jul 04 13:23:01 CDT 2006

I have seen that happen to me using the same NIS that you have. I found a few
ways to fix this. Sometimes they work and other times not.

The first one that usually works is to delete the MSN messenger rule from
the programs tab and to configure it to permit always when the pop-up comes
up asking what to do when live messenger attempts to connect.

The next one is to manually configure access for live messenger by adding
all of the components to the allow list using the add button at the bottom of
the programs list.

And when all else fails, I have had to un-install and then re-install NIS.
For some reason NIS just refuses to recognize a program istalled after it is
installed sometimes and needs to be re-installed and then it recognizes it. A
flaw in the NIS program somewhere. This is a pain in the butt because you
have to update everything afterwards which can take a couple of hours on
dial-up.

"J Barker" wrote:

> I'm using WLM (previously MSN Messenger 7.5) with Norton Internet Security
> 2005 anti-spyware edition.
>
> With the automatic sign-in option selected, MSN Messenger sign-in always
> fails at boot-up or login but always succeeds manually a few seconds later.
>
> I can ensure that login always succeeds by removing the "Block access to
> secure sites" default firewall rule.
>
> From this I deduce that MSN Messenger is trying to sign in before NIS has
> fully loaded, at a time when only default firewall rules are available.
> Because of the blocking rule above, the sign-in fails.
>
> A few seconds later, when the program rules are available, MSN Messenger is
> allowed the access it needs and sign-in proceeds OK.
>
> Has anyone else seen this behaviour and found a solution?
>
> Thanks
>
> JB

Jonathan
Tue Jul 04 14:44:01 CDT 2006

Greetings,

This has actually been a long term problem with third-party firewalls and I have yet to
really see a solution (given what you're describing, this does sound like the issue).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"J Barker" <JBarker@discussions.microsoft.com> wrote in message
news:CE650643-C174-4498-A3AF-2695DD473523@microsoft.com...
> From this I deduce that MSN Messenger is trying to sign in before NIS has
> fully loaded, at a time when only default firewall rules are available.
> Because of the blocking rule above, the sign-in fails.