Messenger and/or my msn

TheMSsForum.com: The Microsoft Software Forum

I can't log-in to msn - keeps trying to sign-in but says
that the connection is either a server problem or my
Internet connection is the problem. I've gone through some
of the configuration files - but nothing helps. What now?
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Re: Messenger and/or my msn by Jonathan

Jonathan
Sun May 16 20:49:01 CDT 2004

Greetings,

Here are some suggestions you should check/try if you haven't already:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"MrRaiderBear" <anonymous@discussions.microsoft.com> wrote in message
news:dd1901c43baf$0b3ba3b0$a001280a@phx.gbl...
>I can't log-in to msn - keeps trying to sign-in but says
> that the connection is either a server problem or my
> Internet connection is the problem. I've gone through some
> of the configuration files - but nothing helps. What now?


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Re: Messenger and/or my msn by anonymous

anonymous
Mon May 17 23:23:06 CDT 2004

WINDOWS 98,ME

1) Click Start > Run
2) Type: %windir% and press enter.
3) Open Application Data and then the Microsoft folder.
4) Right-click the MSN Messenger folder and delete it.



Now restart MSN Messenger and try to sign in again...




WINDOWS 2000, XP

1) Click Start > Run
2) Type: %appdata%\Microsoft and press enter.
3) Right-click the MSN Messenger folder and delete it.

Now restart MSN Messenger and try to sign in again...


>-----Original Message-----
>Greetings,
>
>Here are some suggestions you should check/try if you
haven't already:
>
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try
signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button, and
when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>____________________________________________
>Jonathan Kay
>Microsoft MVP - MSN Messenger/Windows Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"MrRaiderBear" <anonymous@discussions.microsoft.com>
wrote in message
>news:dd1901c43baf$0b3ba3b0$a001280a@phx.gbl...
>>I can't log-in to msn - keeps trying to sign-in but says
>> that the connection is either a server problem or my
>> Internet connection is the problem. I've gone through
some
>> of the configuration files - but nothing helps. What
now?
>
>
>.
>
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