MSN Messenger and Windows Mssgr rollback install

I get to a point when trying to install MSN Messenger as well as Windows
Messenger that the installer gives the message "Rolling back installation"
and quits. The MSN Messenger gives an error message "1603". I have
researched this message and already checked the permissions which are
correct. This is a Windows 2000 PC - Home use and not on a PTP, Workgroup,
or Domain. Any ideas?

Lance
Thu Jun 23 19:59:02 CDT 2005

Click on Start, then Run, type the following:

eventvwr.msc

and click OK

click on application on the left, then look for Error/s from 'msiInstaller'

doubleclick on the error,look in the description part for the description of
the problem.

POST this description into this newsgroup so we can help u more


"Kayla" wrote:

> I get to a point when trying to install MSN Messenger as well as Windows
> Messenger that the installer gives the message "Rolling back installation"
> and quits. The MSN Messenger gives an error message "1603". I have
> researched this message and already checked the permissions which are
> correct. This is a Windows 2000 PC - Home use and not on a PTP, Workgroup,
> or Domain. Any ideas?

Kayla
Sun Jun 26 08:42:11 CDT 2005

Here is the info from event viewer.

Source: MsiInstaller
Category: None
Event ID: 11708
Description: Product: MSN Messenger 7.0 -- Installation failed.

Thanks for the help.

K

"Lance" wrote:

> Click on Start, then Run, type the following:
>
> eventvwr.msc
>
> and click OK
>
> click on application on the left, then look for Error/s from 'msiInstaller'
>
> doubleclick on the error,look in the description part for the description of
> the problem.
>
> POST this description into this newsgroup so we can help u more
>
>
> "Kayla" wrote:
>
> > I get to a point when trying to install MSN Messenger as well as Windows
> > Messenger that the installer gives the message "Rolling back installation"
> > and quits. The MSN Messenger gives an error message "1603". I have
> > researched this message and already checked the permissions which are
> > correct. This is a Windows 2000 PC - Home use and not on a PTP, Workgroup,
> > or Domain. Any ideas?