Hello
This is my first time in this newsgroup so apologies if I am raising a
subject that has been dealt with before.
I have a business computer running Windows 2000 Professional, Service
Pack 4 with all updates installed plus anti-virus, malware programs
running. All running nicely and kept up-to-date.
This computer has just had MSN Messenger (Version 6.2) installed on it
but the main user cannot log in. The error message is the "popular"
0x81000370 sign in error. I have tried many solutions posted on the
internet without success.
Messenger has been re-downloaded & reinstalled many times.
It is only the 2000 computer with the problem and no users can log into
MSN Messenger on
that computer. No problem logging in on the two other computers (they
use XP Pro) in this small network.
The 2000 computer is the server and has the router/firewall attached to
it. It is connected to the internet using a broadband cable connection.
I know this is a pretty vague question but I am wondering if anyone has
solved this login problem and what they used to do so. There seems to be
hundreds of possible solutions out there but I am interested to hear
from anyone who has actually fixed this pain in the neck problem that I
have spent hours on.
Any help appreciated.
_________________________________________________________________________________________________
I am happy to say that the problem is fixed! :) The simple answer for
me was to do the following:-
click start, then on run. Type: regsvr32 softpub.dll and press enter.
Many thanks to the following for their help. The original post is set
out at the end of this posting - with thanks to Jud in
"alt.os.windows2000" who reminded me to post the problem to
"microsoft.public.msn.messenger" as well as to the person who posted the
message below and to Jonathan Kay who apparently originally supplied the
solutions. Much appreciated.
--
Regards
Echy
Greetings from Melbourne, Australia
www.thatsmelbourne.com.au
Subject: Re: 0x81000370 Sign in Error
Date: Fri, 18 Mar 2005 13:26:53 -0800
From: <anonymous@discussions.microsoft.com>
Newsgroups: microsoft.public.msn.messenger
References: <Opm70V6KFHA.3296@TK2MSFTNGP15.phx.gbl>
<uoGENi7KFHA.3928@TK2MSFTNGP09.phx.gbl>
First, try the following: click start, then on run. Type:
regsvr32 softpub.dll and press enter.
If MSN Messenger does not work yet after this, you can try
closing Messenger then go to www.passport.net with Internet
Explorer (also if you normally use another webbrowser)
then click on the sign in button, you may get a
certificate dialog.
Accept the certificate, now if you start MSN Messenger it
should work.
If you did not get the certificate dialog and MSN
Messenger still does not work,
open the advanced settings dialog in Internet Explorer by
clicking on the Tools - Internet options menu and
then go to the advanced tab. Go down to the security
section and make sure use SSL 2.0 and use SSL 3.0 are both
checked.
courtesy of jonathan kay