Jonathan
Sat Jan 31 13:07:36 CST 2004
Hi,
Glad to hear it =).
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
<anonymous@discussions.microsoft.com> wrote in message
news:797501c3e82c$b9856cc0$a001280a@phx.gbl...
>
> Hello Jonathan,
> MSN Messenger fixed ... #4 was the problem. Somebody
> enabled Norton Internet Security ( personal firewall ). I
> disabled it and everything works fine. Thanks for your
> help. Much appreciated.
>
>>-----Original Message-----
>>Greetings,
>>
>>Here are some suggestions you should check/try:
>>
>>1. The date on your computer needs to be set properly --
> double click the clock verify that
>>the time and date are set.
>>2. If your password information is not saved, verify
> that you are typing it in with the
>>correct case (uppercase or lowercase).
>>3. Change your password @
>
http://memberservicesnet.passport.com/memberservice.srf to
>>something smaller (under 10-12 characters), then try
> signing in again.
>>4. If you use a firewall (like ZoneAlarm, Norton
> Internet Security etc. ), it's possible
>>that Messenger doesn't have the correct rights to access
> the Internet, especially since you
>>upgraded. You may need to re/add Messenger to the
> allowed list of programs in your firewall
>>if this is the case.
>>5. If you disabled your firewall in the past, it still
> may be blocking Messenger -- try
>>restarting it and see if that helps the situation. You
> also might try uninstalling an
>>installed firewall, to verify that it isn't causing a
> problem (even if it is disabled).
>>6. Clear your IE cache and cookies -- open Internet
> Explorer, click the Tools menu, then
>>Internet Options, then click the Delete Files button, and
> when that's complete click the
>>Delete Cookies button.
>>7. Check your IE Security settings -- open Internet
> Explorer, click the Tools menu, then
>>Internet Options, then Advanced tab, scroll to the
> Security section, and verify that "Check
>>for server certificate revocation" is unchecked. Also
> verify that 'Use SSL 2.0' and Use SSL
>>3.0' is checked, then click OK.
>>8. Click Start, then Run, and enter the following:
>>regsvr32 softpub.dll
>>then click OK
>>
>>If none of these solutions work, let us know and we'll
> see if we can further assist.
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - MSN Messenger/Windows Messenger
>>Associate Expert
>>
http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources -
http://messenger.jonathankay.com
>>
>>
>>"Toronto MSN Messenger"
> <anonymous@discussions.microsoft.com> wrote in message
>>news:66ed01c3e604$d8ad7590$a601280a@phx.gbl...
>>> MSN Messenger ... Until recently, I have had no problems
>>> but now, for some reason, every time I try to sign in, I
>>> get the following error message - 'We were unable to
> sign
>>> you in to .NET Mesenger Service, possibly because of a
>>> problem with the service or with your Internet
>>> connection. Please make sure that you are connected to
>>> the Internet. 0x81000301'. I am connected to the
>>> Internet ... I can browse the Web and I can send/receive
>>> email via Outlook Express. I tried to re-install MSN
>>> Messenger but it did not fix the problem. Methinks the
>>> key to solving this problem is the hex number at the end
>>> of the error message. Any help would be appreciated.
>>> Thanks
>>>
>>
>>
>>.
>>