Messenger Install

I have MSN messenger 7.5 with a Windows XP service Pack 2
Everytime I try to install the new version of Messenger it says "the old
version of Windows Live cannot be removed".

So the new version doesn't install. Also I tried to remove MSN Messenger 7.5
from Add or Remove Programs but when I try to remove MSN it says "the patch
package does not exist. Verify the patch package exists and then try again"

Can you help me. I need to install the new version because I can't log on to
MEssenger until I install the new one.

Smithsonian
Tue Mar 25 12:58:02 CDT 2008

Try removing the old version with add/remove programs in control panel.
"Hello" <Hello@discussions.microsoft.com> wrote in message
news:4D64EAEB-AF1B-4597-A51C-58D828229CD1@microsoft.com...
>I have MSN messenger 7.5 with a Windows XP service Pack 2
> Everytime I try to install the new version of Messenger it says "the old
> version of Windows Live cannot be removed".
>
> So the new version doesn't install. Also I tried to remove MSN Messenger
> 7.5
> from Add or Remove Programs but when I try to remove MSN it says "the
> patch
> package does not exist. Verify the patch package exists and then try
> again"
>
> Can you help me. I need to install the new version because I can't log on
> to
> MEssenger until I install the new one.