I have this issue on two computers at home. Both have Win XP SP2. The first
one is an older installation and MSN Messenger worked fine last Friday.
The other one is a new, freshly installed, WinXP SP2

Since yesterday, both can't login with MSN Messenger 6.2. It establishes
the contact, display the contact list, but then freeze. Error reports are
sent to MS, but I can't use Messenger.

Nothing has changed on the older computer. I tried many things on the new
computer, including uninstall/reinstall, reinstall Windows from scracth and
change parameters of router's inbuilt firewall, but nothing worked. The MSN
Messenger web page says newtork status is fine.

Any idea ?

Re: MSN Freeze at login time by Laurent

Laurent
Mon Sep 13 14:55:42 CDT 2004

Laurent <ldm@nomail.com> wrote in
news:Xns9563A01864314ldmhec@207.46.248.16 in
microsoft.public.msn.messenger

> I have this issue on two computers at home. Both have Win XP SP2. The
> first one is an older installation and MSN Messenger worked fine last
> Friday. The other one is a new, freshly installed, WinXP SP2
>
> Since yesterday, both can't login with MSN Messenger 6.2. It
> establishes the contact, display the contact list, but then freeze.
> Error reports are sent to MS, but I can't use Messenger.
>
> Nothing has changed on the older computer. I tried many things on the
> new computer, including uninstall/reinstall, reinstall Windows from
> scracth and change parameters of router's inbuilt firewall, but
> nothing worked. The MSN Messenger web page says newtork status is
> fine.
>
> Any idea ?
>

Okay. I found the source of the problem. I *did* in fact changed something
lately, which is a forward through port 1723 in my router. I need remote
desktop capabilities. So, I disabled the feature and MSN now works. But I
solved a problem by creating another one. I need BOTH MSN Mesenger and
Remote Desktop... How this possible ? I have the latest firmware for my
router (DI-704UP).

Re: MSN Freeze at login time by Laurent

Laurent
Mon Sep 13 15:11:52 CDT 2004

Laurent <ldm@nomail.com> wrote in
news:Xns9563A209BCA8Dldmhec@207.46.248.16 in
microsoft.public.msn.messenger

> Laurent <ldm@nomail.com> wrote in
> news:Xns9563A01864314ldmhec@207.46.248.16 in
> microsoft.public.msn.messenger
>
>> I have this issue on two computers at home. Both have Win XP SP2. The
>> first one is an older installation and MSN Messenger worked fine last
>> Friday. The other one is a new, freshly installed, WinXP SP2
>>
>> Since yesterday, both can't login with MSN Messenger 6.2. It
>> establishes the contact, display the contact list, but then freeze.
>> Error reports are sent to MS, but I can't use Messenger.
>>
>> Nothing has changed on the older computer. I tried many things on the
>> new computer, including uninstall/reinstall, reinstall Windows from
>> scracth and change parameters of router's inbuilt firewall, but
>> nothing worked. The MSN Messenger web page says newtork status is
>> fine.
>>
>> Any idea ?
>>
>
> Okay. I found the source of the problem. I *did* in fact changed
> something lately, which is a forward through port 1723 in my router. I
> need remote desktop capabilities. So, I disabled the feature and MSN
> now works. But I solved a problem by creating another one. I need BOTH
> MSN Mesenger and Remote Desktop... How this possible ? I have the
> latest firmware for my router (DI-704UP).
>

Hello. Me again. I keep on answering myself :-) I found the solution and
believe it is worth posting for the community.

I changed the forward setting in my router to allow BOTH TCP and UDP at
port 1723. The router only forwards to one computer, but both computers can
now run MSN Messenger fine.

End of story.

Re: MSN Freeze at login time by Jonathan

Jonathan
Mon Sep 13 16:21:58 CDT 2004

Greetings Laurent,

That's very odd; 1723 should only be used for VPN access and really shouldn't affect
Messenger.

Thanks for the feedback however, I'll see if I can reproduce this problem here.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Laurent" <ldm@nomail.com> wrote in message news:Xns9563A4C7FDB68ldmhec@207.46.248.16...
> Laurent <ldm@nomail.com> wrote in
> news:Xns9563A209BCA8Dldmhec@207.46.248.16 in
> microsoft.public.msn.messenger
>
>> Laurent <ldm@nomail.com> wrote in
>> news:Xns9563A01864314ldmhec@207.46.248.16 in
>> microsoft.public.msn.messenger
>>
>>> I have this issue on two computers at home. Both have Win XP SP2. The
>>> first one is an older installation and MSN Messenger worked fine last
>>> Friday. The other one is a new, freshly installed, WinXP SP2
>>>
>>> Since yesterday, both can't login with MSN Messenger 6.2. It
>>> establishes the contact, display the contact list, but then freeze.
>>> Error reports are sent to MS, but I can't use Messenger.
>>>
>>> Nothing has changed on the older computer. I tried many things on the
>>> new computer, including uninstall/reinstall, reinstall Windows from
>>> scracth and change parameters of router's inbuilt firewall, but
>>> nothing worked. The MSN Messenger web page says newtork status is
>>> fine.
>>>
>>> Any idea ?
>>>
>>
>> Okay. I found the source of the problem. I *did* in fact changed
>> something lately, which is a forward through port 1723 in my router. I
>> need remote desktop capabilities. So, I disabled the feature and MSN
>> now works. But I solved a problem by creating another one. I need BOTH
>> MSN Mesenger and Remote Desktop... How this possible ? I have the
>> latest firmware for my router (DI-704UP).
>>
>
> Hello. Me again. I keep on answering myself :-) I found the solution and
> believe it is worth posting for the community.
>
> I changed the forward setting in my router to allow BOTH TCP and UDP at
> port 1723. The router only forwards to one computer, but both computers can
> now run MSN Messenger fine.
>
> End of story.



Re: MSN Freeze at login time by Laurent

Laurent
Mon Sep 13 18:32:55 CDT 2004

"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in
news:eWJF2edmEHA.2500@TK2MSFTNGP09.phx.gbl in
microsoft.public.msn.messenger

> Greetings Laurent,
>
> That's very odd; 1723 should only be used for VPN access and really
> shouldn't affect Messenger.

Yes, I know it's totally odd but I found the tip about port 1723 by
Goggling in Groups. I tested it and this was the cause of the problem.

http://groups.google.ca/groups?q=1723+msn+messenger&hl=en&lr=&ie=UTF-
8&selm=268d01c48e45%2406348790%24a601280a%40phx.gbl&rnum=1

http://groups.google.ca/groups?q=1723+msn+messenger&hl=en&lr=&ie=UTF-
8&selm=P0u0d.383606%24gE.338141%40pd7tw3no&rnum=6


My router is DI-704UP, latest firmware with IP 192.168.0.1. When I forward
TCP packet through 1723 to 192.168.0.2, MSN freeze on both 192.168.0.2 and
192.168.0.3. When I disable the forward, everything's fine.

Then I tried to forward TCP ... AND UDP... to 192.168.0.2, and MSN
Messenger works fine INCLUDING on 192.168.0.3. Makes no sense to me, but I
am just a Joe average when it comes to network.

BTW, I thought it was obvious that I wanted Remote Desktop through a VPN.