Can't Log in to WinXP After Inst 7.0

I just installed Msgr 7.0 on my desktop running WinXP
Home. NO PROBLEM. And didn't require a reboot. Once it
finished it restarted Msgr and I logged in again, all was
fine.

Then I installed it on my laptop, also running WinXP
Home. When it finished it required a reboot; I shut down
all my apps and restarted. When it came back up to log in
to WINDOWS it no longer accepted my password. It just
came back with the "The system cannot log you on..."
error.

I can't get on to my laptop at all - PLEASE HELP!

Colin
Fri Apr 08 15:10:12 CDT 2005

This shouldn't have anything to do with the installation of msn messenger.
MSN Messenger does not affect your windows login in any way.
The only thing I can think of is that either you've caught a virus, or
you've recently downloaded something from Microsoft that requires a genuine
windows validation check and it thinks that you're running a copy of XP Home
and not a licensed version.
I do not know however what would happen in that circumstance.
Your problem however is not to do with MSN Messenger 7.

Colin Brown
MSN MVP

Erik
Fri Apr 08 16:25:58 CDT 2005

Thanks so much for your reply. I understand what you are
saying and want to agree with you however:
- I am running a fully legit copy of WinXP Home; this
laptop is less than seven months old and came with WinXP
Home pre-installed from Gateway (brand new, not refurb)
- I have not recently changed my password in any way
- I constantly run MS AntiSpyware with nightly scans to
check for spyware/trojans
- I am running a current Norton AV
- The last change made to my PC was the installation of
Msngr 7.0 so it logically seems that this would be the
cause

But, thinking past the cause: does ANYONE know how to
reset the admin password in WinXP Home?

Thanks for any help you can offer.



>-----Original Message-----
>This shouldn't have anything to do with the installation
of msn messenger.
>MSN Messenger does not affect your windows login in any
way.
>The only thing I can think of is that either you've
caught a virus, or
>you've recently downloaded something from Microsoft that
requires a genuine
>windows validation check and it thinks that you're
running a copy of XP Home
>and not a licensed version.
>I do not know however what would happen in that
circumstance.
>Your problem however is not to do with MSN Messenger 7.
>
>Colin Brown
>MSN MVP
>
>
>.
>