Marko
Mon Nov 03 21:03:21 CST 2003
Thanks for you reply Jonathan but i've tried all of your
suggestions already because i saw someone else complaining
about this issue and i tried your suggestions without any
success. I have Norton Internet Security 2003 but this
cannot be the case because it worked fine before. The
reason why i upgraded to 6.1 was because 6.0 suddenly
couldn't login on Friday and every since then i haven't
been able to sign in with either version. I tried another
account (username/password) without success, cleared
internet cache, deleted temp files in Windows folder,
deleted cookies, disabled firewall, entered regsvr32
softpub.dll in Run, same result, cannot sign in! Further
help would be appreciated!
Marko
>-----Original Message-----
>Greetings Marko,
>
>Here are some suggestions you might want to check/try:
>
>1. The date on your computer needs to be set properly --
double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button, and
when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>
>If none of these solutions work, let us know and we'll
see if we can further assist.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - MSN Messenger/Windows Messenger
>Associate Expert
>
http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources -
http://messenger.jonathankay.com
>
>
>"Marko Benin" <marko_benin@hotmail.com> wrote in message
>news:08ea01c3a25d$3a211250$a101280a@phx.gbl...
>> Hey, after reading a few posts, i realize quite a few
>> people are having the same problem as me. Two days ago i
>> couldn't connect to MSN Messenger 6.0, so i downloaded
the
>> upgrade to 6.1 and i still cannot connect. The message I
>> receive everytime after several seconds of attempting to
>> connect is:
>>
>> "We were unable to sign you in to .NET Messenger
Service,
>> possibly because of a problem with the service or with
>> your Internet connection. Please make sure that you are
>> connected to the Internet. 0x81000301"
>>
>> I've tried many suggests, such as delete my internet
>> offline files, deleting cookies, clearing internet temp
>> folders and reinstalling several times. I tried many
>> versions, ranging from Windows original messenger (4.7),
>> 5.0, 6.0 and 6.1 again. My internet connection works
fine
>> so i don't know what's wrong with this Messenger...
>>
>> Any suggestions or fixes for this problem would be
>> appreciated! Thanks in advance!
>>
>> Marko
>
>
>.
>