Jonathan
Tue Sep 14 16:55:03 CDT 2004
Hi Christine,
Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
<anonymous@discussions.microsoft.com> wrote in message
news:227f01c49a8f$a050b0a0$a301280a@phx.gbl...
> Dear Jonathan:
>
> Thank you for your suggestion. I have Norton on my
> computer and followed your instructions. So far, the
> errors have not popped up since I disabled the Instant
> Messenger in the Norton software. I am keeping my
> fingers cross and hope that this solves the problem.
> Thank you again.
>
> Christine
>
>>-----Original Message-----
>>Greetings Christine,
>>
>>Do you have Norton Antivirus installed? Recent versions
> of Norton Antivirus added a new
>>"instant messaging scanning" feature, which can conflict
> with Messenger and cause this
>>behavior. To stop it, open Norton Antivirus (Right-click
> on the Norton Antivirus icon in the
>>System Tray/Notification Area (by the clock),
> choose 'Open Norton Antivirus'), click Options,
>>then Instant Messenger then uncheck MSN Instant
> Messenger and click OK.
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - MSN Messenger/Windows Messenger
>>Associate Expert
>>
http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources -
http://messenger.jonathankay.com
>>All posts unless otherwise specified are (c) 2004
> Jonathan Kay.
>>You *must* contact me for redistribution rights.
>>
>>"Christine" <wilson@pvns.net> wrote in message
> news:b11a01c499a0$5e0cf0e0$a601280a@phx.gbl...
>>>I do not use MS Messenger but it starts up when I turn
> on
>>> my computer. Today I am getting a msmsgs.exe
> application
>>> error popping up every two minutes. It says, "The
>>> instruction at 0x77f58e20 referenced memory at
>>> 0x1d84off6. The memory could not be 'written'. Click
> on
>>> ok to terminate program." Other reference numbers that
>>> pop up are: 0x1d840ff6, 0x77f83aedm, 0x00000000. I
> have
>>> version 5.0.0527. What does this mean and how can I
> stop
>>> this error from constantly popping up? Thank you.
>>
>>
>>.
>>