Trying to email the folks at MS about something. Of course, every time you
get back the standard boilerplate response, but at least they give you their
name and also the name of their manager. However, certain consistencies have
led me to wonder if MS has outsorced their cusotmer service?
First email:
"My name is Parimala, and I appreciate the opportunity to assist you with
this issue...
If you have any comments or feedback about the service I provided you,
please send an e-mail message to my manager, Lahar Tahbildar..."
Second email:
"My name is Biji and I take the opportunity of assisting you today...
If you have any comments or feedback about the service I provided you,
please send an e-mail message to my manager, Shaji Nambiar..."
Third email:
"My name is Amit and I thank you for the opportunity to assist you today...
If you have any comments or feedback about the service I provided you,
please send an e-mail message to my manager, Parminder Saini..."