i swear this tech support guy sounds like the guy i recently hired.
opinionated and completely off the wall wrong but doesnt know it.
----------.
I use a cable modem ISP, one of North America's largest ISPs. During one
of their interminable outages, I called to demand what the problem was.
Tech Support: "Is your computer on? Is the modem plugged in?"
Me: "Yes, it's on and working fine. The modem's plugged in, but it isn't
getting anything from your end."
Tech Support: "Ok, can you click on the 'Start' button and type
'WINIPCFG'--"
Me: "Yes, I know. My IP is listed as 169.XXX.XXX.XXX."
This IP was the one Windows 98 usually gives when it's supposed to have
one assigned to it but doesn't get one.
Tech Support: "Well, sir, that's the problem."
Me: "Yes, I know. I'm getting no IP. I'm not in the network."
Tech Support: "No, sir, the problem is that you're using a Mac."
Er....
Me: "I'm sorry?"
Tech Support: "Sir, your IP is a Mac IP. You're not using a PC."
Me: "Uhhh, I am using a PC. It's a Dell with an Intel PII-450 CPU. I'm
running Windows 98."
Tech Support: "No, sir. Your IP indicates that your computer is a Mac.
IPs that start with those numbers are used by Macs."
Me: "You know, I don't think it works that way. I'm pretty certain IPs
are assigned based on where the computer is in a domain and a subdomain
and such. I know all your IPs assigned in this area start with XXX. And
I'm quite certain my computer is a PC."
Tech Support: "I don't think we use 'domain' here."
Me: "Can I speak to a supervisor, please?"
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Rowdy Yates, MCNGP #39
http://rowdy_yates2.tripod.com/
"If it doesn't sleep, doesn't eat, doesn't take piss breaks and plays
poker 24 hours a day - it's a bot!"