JaR
Tue Feb 17 19:37:03 CST 2004
ambilogic opined, On 2/17/04 5:36 PM:
In line...
> Mr. Gifaldi,
>
> I found your posting on this website after several of my students
> emailed it to me. Additionally I found it on several search engines.
> My advice to you is to have it removed immediately. All postings to
> this subject have been copied and will be forwarded to our legal team.
Oh hey look! A cartoony, right here on mpcemcse!
>
> What you have left out of your posting is the fact that you understood
> the refund policy when you first contacted AmbiLogic. You proved this
> by enclosing a copy of it in a letter sent to Ambilogic on February 9.
What you seem to have left out is that he did contact you over 30 days
prior. Jan 26th, to be exact! Both by phone and e-mail. If this is true,
and I'm sure he's got a copy in his 'sent' folder, you owe him a refund
and an apology. E-mail does indeed, to these weary eyes, vaguely
resemble 'writing'. Although, to be sure IANAL.
> I advised you to contact our bookkeeper if you had any other questions.
> I also advised you that you had the option to move to another
> scheduled class.
When was this? On Jan 26th perhaps? 11 days prior to your cancellation
deadline?
Instead, you chose to send AmbiLogic a registered
> letter requesting a cancellation. In your letter you enclosed a copy
> of our refund policy.
I can see why he enclosed a copy, it appears you are the one who was
ignorant of its contents.
This letter was received on February 9, 2004.
> You were scheduled to attend on March 1, 2004. As clearly stated on
> our web site, cancellations must be received in writing, which you did,
> thank you. However any cancellations less that 30 days prior to class
> will not receive any refunds. This is due to costs already incurred
> such as exams, courseware, pre-study guides, accommodations etc.
I'm sure those 'costs' are onerous indeed, as there is no way that these
materials would be used by another student. </sarcasm> They are custom
made for each individual, right? Pfaugh!
I notice that the OP also noted that you only refund 'almost' all of the
money even if notice is given in what you consider a timely manner. What
'costs' does this cover?
>
> For all those who have attending our courses, they are aware that we
> are a very fair company and have enjoyed their experience with us. You
> still have the option of attending another date with us.
Yes, I'm sure that after reading your threatening post to the OP, you
will have hoards of new students calling you. Very professional indeed!
Well done.
JaR
Thug #22
>
> Richard Halstead
> AmbiLogic Technical Education, Inc.
>
>
> ambilogic
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