David
Fri Dec 10 08:48:37 CST 2004
I don't have any more ideas.
As I've stated, being able to save the PDF from the webserver is equivalent
to viewing the PDF (as far as the web server is concerned -- it does the
exact same thing for both). Since you said that saving the PDF works from
this server, problems cannot be coming from the web server's ability to
"serve" a PDF -- you just proved that it could serve the PDF.
Thus, I have to think that the problem comes from viewing the PDF, which is
an independent action performed by the browser with no knowledge of the web
server.
Maybe this web server (by its name) is in a different internet "Zone" than
others. This can cause browsers to behave differently when it comes to
viewing a downloaded PDF. You need to look at this sort of possibility.
--
//David
IIS
http://blogs.msdn.com/David.Wang
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"smorrissey" <smorrissey@discussions.microsoft.com> wrote in message
news:45B158E1-27C4-49D7-8672-D07D11478D89@microsoft.com...
Hi David,
Thanks for your response. Unfortunately, this problem affects all computers
trying to view PDF's from our server, not just a selected few. My local
computer will view any other PDF from any other website correctly; that's
why
I believe it's with our server. The only thing that's been changed on the
server recently was a hotfix for SMTP message length errors; I can't see how
that would affect the PDF serving, but I'll uninstall it just to see what
happens. If you have any more ideas, please let me know.
thanks!!
"David Wang [Msft]" wrote:
> Your description does not indicate the problem is with the web server.
>
> The web server behaves the same way to when you right click & save or left
> click & view -- in both cases, the browser retrieves the resource from the
> server with the same commands and gets a local copy of the resource. When
> you click "save", the browser chooses to do nothing and move the local
copy
> to your indicated location. When you click "view" or "open", the browser
> chooses to launch a PDF viewer on the local copy.
>
> In other words, IIS had to have served the PDF correctly if you were able
to
> save it to your local drive. There may be something else running on your
> local machine preventing PDF from being used.
>
> --
> //David
> IIS
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> //
> "smorrissey" <smorrissey@discussions.microsoft.com> wrote in message
> news:AC4E6A83-2D67-4F09-B2E0-A8C3C0CF6F13@microsoft.com...
> I'm running a website on SBS2003 that has many PDF files for downloading.
> The
> other day, PDF's stopped serving up correctly in users browsers. The first
> time you try to view a PDF in IE, a blank window opens. If I click to
> refresh
> the window, the PDF loads fine. If I try to view the PDF in Firefox, it
> won't
> load at all. If I right click the link and save it to my local drive, then
> open it from the browser, it works fine. So I believe something is wrong
> with
> the way my server is serving the PDF's. Where do I look to find out where
> the
> problem is ??
>
> Thanks,
> Shawn Morrissey
> Display Devices Inc.
>
>
>