Last week I purchased a web hosting service and registered a domain
with a web hosting provider.

The problem is: when I ftp my account, I can login successfully, but I
can't have the folder content listed in my ftp program. I have also
another web hosting account with the same provider which does not give
me any problem.

I have tried WS_FTP LE, deluxeFTP and IE6 (ftp://) but to no avail. I
was told by the reseller to uncheck the Passive Mode which I did but
all the programs still failed to list the folder content (in fact they
failed whether in Passive mode or